Job Description

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error-free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert, who can deliver quality work on a consistent basis.

Technical/analytical focus work within established systems, standards, and procedures. Communication is based on job knowledge and expertise. Decision-making within clearly defined job scope based on defined policies and procedures supported by management. Focused on job knowledge and expertise. Helpful, supportive communication with management and peers. Collaborative approach in structured job environment Leadership focused on consistent, accurate, quality work output. Supportive, non-threatening leadership style.
Essential Functions and Responsibilities:

Assist lenders with paperwork, documentation and filing Order services from outside sources such as title insurance, appraisals and flood certification Organize loan files according to policy for each loan type Review loan file post-closing for accuracy and request deficient documents Request and file needed paperwork for loan, including: insurance, UCCs, tax information, and customer financials Book and Maintain loan accounts Provide payoff information to customers or other organizations Approve any non-regular loan payments and ensure codes are correct Specify loans that need additional attention by the loan officer Monitor the progress of loan exceptions Prepare loan document worksheet/checklist Provide administrative support Regular and reliable attendance Perform other related duties as assigned
Skills and Attributes

Strong and effective written and verbal communication Ability to interact effectively with all internal and external customers Ability to multi-task, organize projects and prioritize Proven ability for problem solving Proficiency with Microsoft Word, Excel, Outlook, Windows, Internet and pertinent software for the department Ability to maintain discretion and confidentiality Strong analytical abilities Strong mathematical aptitude Ability to interpret regulations and reports Ability to exercise good judgment in establishing and maintaining working relationships High level of accuracy, focus and timeliness
Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person