Job Description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
Essential Functions/Responsibilities

• Responsible for the configuration of consumer and simple commercial loans to the loan tracking system
• Ability to understand the specific loan requirements and configure simple to moderately complex packages accordingly
• Ensures appropriate and accurate loan exception reporting
• Imports, scans or bar codes documents appropriately for imaging system
• Ability to manage workflow and production to meet SLA expectations and positive client experience; ensure timely and accurate completion of work
• Perfection or release of collateral
• Ships loan documents to investors/custodians
• File room retention and paid off loan process
• Knowledge and utilization of a limited set of systems/technology
• Adherence to operational controls, including compliance with all required regulations and policies
• Participates in special projects
• Ability to prepare partial releases of collateral and subordinations
• Other moderate duties including research and resolution

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• High school diploma or equivalent
• Ability to manage workflow and delegate as appropriate
• Beginner to intermediate knowledge of appropriate industry standard software (i.e. core banking and imaging)
• Basic knowledge using Microsoft Office
• Ability to define problems, collect data, establish facts, and escalate as necessary
• Strong written and verbal communication skills
• Must demonstrate the ability to change priorities quickly, handle multiple priorities, work effectively under time constraints, and contribute to the team effort
• Strong attention to detail and level of precision
• Must have ability to listen and collaborate
• strong customer service experience

Preferred Knowledge and Skills

• 1 - 3 years operations and/or financial experience
• Familiarity with relevant rules and regulations
• Ability to respond professionally and with solutions, to common inquiries or complaints from the business line
• Ability to perform in a high volume, stressful environment that works within deadlines

Level of Complexity and Scope

• Ability to handle moderate tasks to support the department

Degree of Independence and Decision-Making

• o Follows established procedures or guidelines
• o Applies guidelines with proficiency
• o Collaborates and communicates with management so management can make appropriate decisions, as needed
• o Supports the strategic initiatives

Required Supervisory Responsibilities
Physical Requirements

• o Frequently lifts and carries less than 50 pounds
• o Frequently sits, stands, and walks
• o Ability to work on a computer most of the day
• o May sit or stand for long periods of time

Pay Range:
$18/hr to $20.19/hr
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our .
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.

Skills Required