Job Description

Position: Loan Assistant

Reports To: Loan Assistant Supervisor

FLSA Status: Non-Exempt

Location: 552 N Meridian Road

Position Summary

The position of Loan Assistant will provide loan support to both disciplines including Real Estate & Commercial lending in accordance with the organization's Mission Statement and Core Values. The position will work with internal personnel, customers, both current and prospect, and vendors, such as title companies, insurance companies and government entities. The position reports to the Loan Assistant Supervisor.

Essential Functions

Loan administrative duties may include, but are not limited to:

o Typing and editing various forms of correspondence to include letters, loan comments and other Bank documents

o Email application packet to customer(s) with detailed checklists and financial documentation requests

o Obtain and review credit reports

o Order 3rd party reports, track and review collateral documents such as appraisal/evaluation, title report, flood certification, etc.

o Collateral valuations - Appraisal reviews, NADA or other research as necessary

o Scanning and doc tracking; scan and submit loan documents to underwriting

o Enter loans into the Loan Origination System, beginning with Abrigo. Once the necessary information has been input and initial processes completed, proceed to Encompass to continue loan entry.

o Generate all required disclosure documents within these systems to ensure compliance and proper documentation for each transaction.

o Submit loans for approval to secondary market including Freddie Mac

o Create network and document imaging folders prior to submitting to Processors

o Transfer documents from Shared Drive to document imaging system

o Ensure appraisal letter is sent to customer and invoice has been paid

o Follow up with borrowers and collect items as needed for underwriting

o Must have or be able to obtain Notary Certification within 90 days

o Assist as requested with preparation of loan packets for Board approval or other approval as is required by policy

o Obtain payoffs for loan closings

o Loan Closings:

Pre-closing review of loan closing documents; i.e. drivers licenses, tax returns, address discrepancies, insurance documents, underwriting, etc.

Coordinate with Lender and Processors, request documents prior to loan closing

Communicate with Processors on outstanding questions/comments

Provide updated wire instructions for loan closings

Assist with preparation for closings, i.e. cashier's checks

Coordinate with Title Company and borrower(s) for closing as applicable

Return customer documents at closing as needed, i.e. Tax Returns

Close loans in Officers absence

Verify final signatures on closing documents

Complete adverse action paperwork, forward to customer, copy to ERM

Research and respond to customer inquiries

Perform loan advances and transfers of funds for customers

Manage exception and pending list(s), scan and correspond with Loan Operations as completed

Manage loans coming due; obtain appropriate documentation, complete change in terms (CIT) as applicable

Monitor loan maturities

Print daily reports or as requested

Type loan modifications and extensions

Contact past due loan customers for payment/collections

Administrative Functions:

Provide clerical/administrative support to the lending staff.

o Support Officers and Lenders in maintaining calendar(s)

o Set up appointments

o Make travel arrangements for Officers for meetings and business trips as needed

o Process Officer credit card monthly reports

o Assist with the open/close schedule

Maintain knowledge of banking products and services to cross sell to customers

Maintain applicable knowledge of loan types, Bank policies and procedures, regulatory compliance requirements and document legalities

Provide exceptional customer service while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

Additional Responsibilities

Complete required compliance training annually

Provide support for Committee Meetings as needed

Assist with Notary requests

Assist with phone or lobby coverage as requested

Must be willing to complete other duties as assigned

Participate in a minimum of two Heritage Club events annually

Participate in two Highlander Cross Country or Track events annually

Participate in two community events representing TRB (approved my manager)

Skills and Competencies

Prior Banking experience and/or experience in loan support or loan processing preferred

Three plus years clerical/administrative experience in a customer service setting preferred

Must have good writing and editing skills

Computer proficiency required - ability to use internet, email and Microsoft Office Word and Excel

Must be bondable

Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.

Must maintain confidentiality at all times due to the nature of information about customers and transactions

Work cooperatively and respectfully with all Bank Team Members

Self-directed - must be able to fulfill the responsibilities of the position with minimal supervision

Must be able to prioritize and organize responsibilities to maximize productive results

Physical Demands

Normal office environment

Extended PC viewing, keyboarding with periods of sedentary work

May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms

May be required to occasionally lift/move up to 30 pounds

The physical demands noted above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance
Experience:

Banking: 1 year (Preferred)
Work Location: In person