Job Description

Company Overview

(American Bank) is a community bank established in Louisiana, dedicated to serving local parishes and fostering growth for businesses and families. We pride ourselves on being a good citizen in our communities, offering personalized banking services with a friendly touch.

Summary

We are seeking a detail-oriented Loan Administration Specialist to join our team at American Bank in Louisiana. In this role, you will play a crucial part in ensuring the smooth processing and servicing of loans, contributing directly to our mission of supporting local businesses and families. Your expertise will help us maintain our commitment to exceptional customer service.

The Loan Administration Specialist's primary responsibility will be to perform general servicing of all loans and ensure that each loan is compliant with the bank's Loan Policy, Credit Memo, SBA Authorization (when applicable), and the SBA's SOP (when applicable) for the life of the loan and complies with American Bank's internal loan requirements.

Job Responsibilities:

Monitoring and clearing of outstanding loan exceptions

Monitoring of unpaid insurance and taxes

Evaluating insurance reports from external tracking vendor to ensure compliance with Bank policy and accuracy of data being reported

Force place flood and hazard insurance as necessary

Evaluate reports from property tax vendor to ensure accuracy and force place as necessary

Work with lenders on past-due accounts

Work with Credit Dept on annual financial review requests

Disburse escrow payments as required on loans in the portfolio

Process loan payoff requests within Bank established guidelines

Mailing of possessory collateral timely on paid off loans

Preparing mortgage releases and affidavits on lost notes as necessary

Oversee the file room and proper recordation of files checked in and out

File items received from lending staff in the credit and collateral files and/or imaging system

Pull and re-file loan files for audits, research, and lenders, as needed

Answer telephone calls from internal and external customers

Research and resolve internal and external customer issues promptly

Working of loan transactions that have not posted on the core system daily

Perform a review of all loan transactions booked onto the core system to ensure accuracy with loan documentation, filling in applicable tracking information as necessary

Consistently support the Bank and its core values

Follow all policies and procedures

Additional duties may be assigned by supervisor

Requirements:

High school diploma or equivalent required

2+ years experience in loan operations or servicing, or as a Commercial Lending Assistant or similar role

Previous experience in a Bank setting highly preferred

Experience using Horizon XE, FDM, ImageCentre, LaserPro, and Spark (or industry equivalent platforms) required

Experience reading, reviewing, and interpreting loan and lien documentation

Knowledge of consumer and commercial lending, and state and federal compliance regulations

Excellent organizational, critical thinking, analytical, and problem-solving skills

Strong communication and customer service skills

Detail oriented with a strong focus on accuracy

Ability to prioritize tasks and work in a fast-paced environment that changes quickly

Knowledge of personal computers including the Microsoft Office suite of products

Benefits:

Medical, Dental, and Vision Insurance

Company Provided Life and Disability Insurance

Paid Time Off

401(k) with Employer Match

Tuition and Professional Development Assistance

American Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you're ready to make a meaningful impact in your community while advancing your career in the financial services industry, we invite you to apply today! Join us at American Bank, where your contributions truly matter.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance
Experience:

loan operations or servicing: 2 years (Preferred)
Work Location: In person