Licensed Telephonic Counselor California

California, United States

Job Description


EVERNORTH BEHAVIORAL HEALTH

Role Summary:

A great opportunity to help military members and their families!

This position is responsible for providing confidential behavioral health consultations and fifty-minute sessions of non-medical counseling (EAP) to members of the military and their family. Non-medical counseling is focused on a specific issue or concern and includes developing strategies and solutions, building on the participant\xe2\x80\x99s strengths, accessing support systems, and utilizing community resources. Sessions are provided telephonically, via video or secure chat and are intended to be solution focused and short-term.

Non-medical Counseling topics are varied but often include the following issues:

Stress

Transition/Relocation

Grief and loss

Employment issues

Marital/couple conflict or communication

Parent-Child Relational Problems

Academic or Educational problems

Problems related to Primary Support

The successful candidate will have demonstrated excellence with solution focused therapy with a passion to deliver a service experience that exceeds the participant\xe2\x80\x99s expectation. This team works in a fast-paced environment, on a queue, taking non-medical counseling calls in the moment, as well as through scheduled appointments. The team is staffed 24/7 in support of the schedules of military members around the world.

Duties and Responsibilities:

Provide participants with confidential, non-medical counseling services

Assess the participant\xe2\x80\x99s immediate risk and biopsychosocial needs

Provide appropriate referrals for resources and treatment

Use clinical expertise, professional judgment and best practices

Execute duty to warn/mandated reporting processes

Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process

Demonstrate the ability to be agile and flexible in work process

Deliver excellent clinical judgment and interpersonal communication skills

Understand confidentiality and privacy regulations

Demonstrate excellent verbal and written communication

Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families

Qualifications:

Must be a U.S. Citizen

Current, valid, unrestricted counseling license/certification from the state of California that grants the authority to provide counseling services as an independent practitioner in the respective fields

Master\xe2\x80\x99s degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling

Minimum 4 years post masters clinical experience as a mental health and/or substance use clinician with demonstrated understanding of multiple therapeutic modalities, including brief therapy

Knowledge and experience with Employee Assistance Programs (CEAP certification optional)

Knowledge and experience in crisis management

Solid understanding of Z-codes

Proficient with multiple software and system applications

Demonstrated ability to set priorities including, but not limited to time management and organizational skills

Ability to manage caseload and coordinate all assigned cases

Passion for helping the military community

Understanding of military life and culture

Required Work Hours:

This is a full time role with a minimum of forty hours per week five days a week. We have a variety of full-time schedules available. Shift days and times may vary due to business need.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 62,400 - 104,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That\xe2\x80\x99s why you\xe2\x80\x99ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you\xe2\x80\x99ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Cigna

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Job Detail

  • Job Id
    JD4366951
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $62400 - 104000 per year
  • Employment Status
    Permanent
  • Job Location
    California, United States
  • Education
    Not mentioned