Job Description

Under general supervision, performs routine clerical library work to include circulation desk duties, shelving, and providing general assistance to patrons of the Larry J. Ringer Public Library, a branch of the Bryan + College Station Public Library System.
Essential Job Functions

• While working the circulation desk, acts as the first point of contact for patrons entering the library, greeting and/or providing direction, registering new patrons, updating accounts, issuing new or replacement library cards, checking library materials in/out, placing material holds, and collecting library fines for overdue, lost, or damaged materials.
• Answers general inquiries regarding library services, programs, and policies both in the library and on the telephone. Routes to a proper staff member if further assistance is needed.
• Assists with moving donated materials to storage, emptying book drops, sorting library materials, and organizing materials onto carts to be shelved.
• Shelves books and other library materials; actively shelf-reads to ensure materials are kept in neat and proper order.
• Assists patrons with material searches and the use of library technology and equipment.
• Enforces library policies and procedures in a respectful manner to ensure the safety and integrity of materials, patrons, and staff.
• Assists with the preparation of library programs as needed or assigned.
• Searches for library materials that are missing/claim returned.
• Assists with performing the tasks necessary for opening/closing the library, as needed.
• Cleans and/or performs minor repairs on damaged library materials; routes to the professional staff or Technical Services as needed.
• Assists with maintaining a clean and orderly appearance of the library and materials.
• Performs other related duties as assigned.
• Responds regularly and promptly to work.

Minimum Qualifications

• High School Diploma or GED. Additional vocational training or college coursework is a plus.
• At least one (1) year of work experience in a library, customer service, or office environment.

Equivalent combinations of education, experience, and training may be considered.
Knowledge, Skills & Abilities
Knowledge of:

• Cash handling and balancing procedures.
• Customer service procedures and techniques.
• Dewey Decimal System.

Ability to:

• Learn basic library functions and services.
• Operate a variety of office equipment and machinery.
• Understand and follow verbal and written instructions.
• Accurately input and obtain data from an online computer system.
• Accurately calculate payments due and provide receipts/change.
• Maintain good attendance and punctuality.
• Sort and file alphabetically and numerically.
• Stand for extended periods and climb stairs, ladders, and/or step stools.
• Comply with all City and department policies and procedures.
• Provide management with sound, positive advice, and information concerning the incumbent's area of responsibility.
• Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.

Skill in:

• Providing efficient customer service and communicating clearly and objectively both verbally and in writing.
• Use patience, tact, and courtesy in dealing with the public; work harmoniously with department personnel and provide excellent customer service.

Licenses, Certifications & Special Requirements
None required.
Physical Demands
Physical demands include but are not limited to: sitting, talking, seeing, and hearing; continuous walking between work areas and prolonged standing; driving work vehicle between library branches; finger, hand, and arm dexterity is needed to retrieve, process, and store library materials, and to operate standard office equipment and machinery. Positions in this classification frequently bend, stoop, kneel, stretch, climb (ladders/stools), and reach at, above, and below shoulder height to shelve or obtain library materials; lift and carry library materials and equipment that typically weigh up to 35 pounds; and push and pull heavy book carts up to 100 pounds.
Working Conditions
Work is performed primarily in a standard office/library setting. Duties are often performed at a customer service counter, desk, or computer terminal; subject to noise from library operations and office equipment; frequent interruptions and contact in person and on the telephone with the general public, City staff, and others.
Equipment
Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to: phone, computer, cash register, printer, copier, scanner, fax, calculator, dolly/book cart, and automated circulation equipment.
Additional Notes/Instructions for Applicants
This job description is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship.
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Supplemental Questions
Required fields are indicated with an asterisk (*). * * I understand that prior to submittal I must: 1) Verify the application form includes my complete work history & education. 2) If I have previously applied, verified my application is up-to-date, including current dates of employment. (Note: A resume will not substitute the need to add your work history to the application form.)

• Yes
• No
• * Select the primary way you heard about this employment opportunity:

• City of Bryan Website
• City of Bryan Social Media
• City of Bryan Employment Office
• City of Bryan Employee
• Friend/Relative
• Indeed
• Google
• Glassdoor
• LinkedIn
• Facebook
• Texas Municipal League
• Careers in Government
• Television Station
• Radio Station
• Newspaper
• Career Fair (specify location below)
• College/University Website (specify school below)
• Other Website (specify below)
• Other Source (specify below)
• Unknown
• If known, specify details of source selected above (name, station, location, etc.):

(Open Ended Question) * * What is your expected wage/salary for this position?
(Open Ended Question) * * Are you able to work the schedule as posted?

• Yes
• No
• * Do you possess experience operating a cash register/managing a cash drawer?

• Yes
• No
• * If 'Yes', please describe your experience. If 'No', enter N/A.

(Open Ended Question) * * Do you possess experience working/volunteering in a library environment?

• Yes
• No
• * If 'Yes', please describe your role & experience. If 'No', enter N/A.

(Open Ended Question) * * List three (3) strengths/skills you possess that you believe would make you a good fit for this position:
(Open Ended Question) * * What is your customer service philosophy?
(Open Ended Question)
Documents Needed to Apply
Required Documents * Resume
Optional Documents * Cover Letter

• Letter(s) of Recommendation

Bryan Municipal Building
300 S. Texas Avenue
Bryan, Texas 77803
City of Bryan, Texas
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