Job Description

Title:

Library Assistant (Library Assistant II)

Salary:

37,000.00

Contract Term Length:

12 Months

Standard Hours:

37.5

Work Location:

On-Site

FLSA Status:

Non-Exempt

College:

Gateway Community & Technical College

Campus Location:

Gateway Edgewood Campus

Department:

Library Services

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:


Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program

Job Summary

Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus, assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.

Job Duties:

Provide embedded librarian services. Serves as a first point of contact while also providing excellent customer service, sharing accurate information with students, staff, faculty and the community for the Information Commons. Assist and instruct patrons in using and learning to independently access library databases and online library catalogs Supports students with computer access and other general library questions. Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets Library collection maintenance activities including orderly maintenance of shelves, as directed Keeping the Information Commons desk area organized and uncluttered, maintaining a comfortable and safe working environment. Completing secondary tasks as assigned by department heads or supervisor. Other duties as assigned.

Minimum Qualifications:

Associate's degree or equivalent and 1-3 years of experience Experience working at a customer service/information desk. Experience working in libraries and using library databases Must be able to work independently. Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments. Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds. Excellent verbal and written communication skills. Proven ability to manage multiple priorities effectively and meet tight deadlines. Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Preferred Qualifications:

Previous experience in a community college setting

Additional Skills Requested:

Knowledge of library databases, online catalogs, and Microsoft Office. Ability to work independently and manage multiple priorities. Teaching patrons/students to use resources effectively.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.