Job Description

Rockland On-site Leasing Manager

(Approved Housing Manager)

CLASSIFICATION

: Full-Time, Non-Exempt

COMPENSATION

: $13 per hour with on-site housing provided

TEAM:

Redstone Residential is a national student housing operator headquartered in Provo, Utah. Our mission is to create happiness for residents, clients, and team members through clear communication and world-class customer service. Our core principles are:


We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance

POSITION SUMMARY:

The Rockland On-site Leasing Manager is the live-in leader responsible for daily operations at Rockland Apartments in Rexburg Housing. This role focuses on leasing performance, resident satisfaction, rent collections, and accurate administration of student housing records. The On-site Manager is the primary contact for residents, parents, and ecclesiastical leaders, ensuring compliance with BYU-Idaho Approved Housing standards while building a positive, supportive community.

RESPONSIBILITIES:

Achieve leasing and renewal goals through marketing, outreach, and resident engagement. Manage daily leasing operations including tours, calls, emails, and follow-ups. Use leasing tools such as Entrata, SEO, and online marketing platforms. Maintain accurate resident ledgers, contracts, and account records. Coordinate move-ins, assignments, and property readiness. Foster a positive resident community and promote Student Living principles. Communicate with ecclesiastical leaders and provide accurate student information. Support resident events and community-building activities. Ensure all property pricing and details are accurate on the BYU-Idaho Approved Housing search site. Attend monthly forums, trainings, and complete "New Manager Training."

APARTMENT MANAGEMENT REQUIREMENTS:

Must live on-site (separate housing provided from student apartments). Advocate for Student Living principles with a respected on-site presence. Maintain annual ecclesiastical endorsement and comply with BYU-Idaho dress and grooming standards. No long-term guests or pets allowed in on-site manager housing. Verify resident eligibility and maintain accurate student address records. Make timely apartment assignments and manage student information for ecclesiastical leaders.

QUALIFICATIONS:

Strong customer service and sales skills. Proficiency with Microsoft Office, Gmail, Google Drive, and Dropbox. High school diploma or GED required; college coursework preferred. Ability to manage a fast-paced environment and balance multiple priorities.
If you meet these qualifications and are passionate about student housing, we encourage you to apply and join our team in creating a positive living experience for our residents.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.