Job Description

JOB TITLE: Leasing Manager - Full Time

REPORTS TO: General Manager

Position Summary:

The Leasing Manager works closely with the leasing team and General Manager to achieve occupancy goals, deliver exceptional customer service, and effectively market and lease the community. This role requires a positive, professional presence, strong organization, and the ability to balance sales execution with day-to-day operational needs in a fast-paced environment.

The ideal candidate is customer-driven, adaptable, and motivated to create a community where people enjoy living and working.

Expertise:

Ability to effectively market and lease apartments using multiple strategies and platforms Ability to prioritize and adapt in a fast-changing environment Strong customer service mindset with the ability to build positive relationships with residents, prospects, coworkers, and vendors Comfortable working in a high-energy, people-focused environment
Essential Duties & Responsibilities:

Maintain strong knowledge of the community, floor plans, pricing, and competitors Respond to all leads, calls, and inquiries; conduct tours following company standards Assist with planning and hosting resident events Guide applicants through the application and leasing process Assist residents with move-in and move-out processes Prepare and manage all lease-related paperwork accurately Assist in identifying leasing challenges and proposing solutions Ensure marketing, leasing, and operational goals are achieved daily, weekly, and monthly Design marketing collateral for on-site use and community outreach Create digital content for social media and other online platforms Maintain accurate prospect traffic and leasing data in property management systems Participate in the unit turn process Write and file service requests as needed Contribute to the upkeep and cleanliness of the office, common areas, and models Communicate regularly with the General Manager regarding issues and opportunities Conduct outreach marketing with local businesses, university partners, clubs, and organizations Track and apply market survey data to drive traffic and leasing performance Adhere to all company policies and Fair Housing guidelines Assist with online reputation management and solicit positive feedback Support resident retention efforts and renewal campaigns
Education/Experience and Technical Requirements:

Dynamic Personality Understanding of different social media platforms Graphic Design Experience a plus Student Housing or Multfamily leasing experience preferred Entrata experience is a plus but not required. 1-2 years of customer service and/or sales experience preferred but not required. Strong written and verbal communication skills. Basic computer skills required/Microsoft Office/Excel High energy with a desire to work in a fast-paced environment. A desire to help others and impact your community. Availability to work evenings and weekends as required.
Compensation & Benefits

Competitive Hourly Pay + monthly/seasonal leasing bonuses tied to occupancy, velocity, and renewal goals Paid Time Off (PTO) accrued based on hours worked 50% Health Insurance Paid 401K HSA With 10% Company Match Weekly Family Lunch Company Retreats
Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

Flexible spending account Health insurance Paid time off
Experience:

Student Housing: 1 year (Preferred)
Work Location: In person