Job Description

TREK Development Group is a Pittsburgh-based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Enhance Lives and Strengthen Communities.


At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK's Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:

To treat everyone with the kindness we all want To do our own part to take care of the place where we live and work To take the time to help each other achieve our goals and aspirations

We believe that every member of the team is important to the success of the community and together we are committed to providing high- quality, community-focused housing.

We are currently seeking an engaged and passionate professional to serve as Leasing Manager for 499 units in Baltimore, MD. Under the direction of the Senior Community Manager the Leasing Manager takes pride in the community and motivates others to do the same, through greeting potential residents, touring the property, preparing and executing the requisite paperwork, and closing with the sale to leadership of leasing and sales team.

Essential Functions:

Lead and manage the leasing team to ensure optimal leasing performance and resident satisfaction, prepare schedules, assist with training and provide ongoing mentorship and guidance. Develop and execute effective marketing, advertising, sales and leasing strategies to meet occupancy and revenue goals, inclusive of preparing model apartments, virtual tours, and other strategies to promote the product in-person and virtually. Manage social media platforms for the property. Oversee leasing process from lead generation to occupancy of each unit and customer services communications with residents through lease team. Schedule appointments and conduct in person visits as needed. Listen to resident requests, concerns and comments, ask questions for clarity, refer them as appropriate. Conduct property tours for prospective residents and provide information on amenities, features, and lease terms. Ensure tour path maintains company standards. Negotiate and finalize lease agreements, ensuring all lease terms are accurate and in accordance with company standards. Screen and process rental applications, including background and credit checks, to ensure compliance with company policies and fair housing regulations. Support the Property Manager by setting strategies (short and long term) for rent pricing, concessions and monitoring the day-to-day sales and leasing activities for various properties by maintaining up to date knowledge on current market trends, competitor offerings, and rental pricing to maximize leasing opportunities. Coordinate move-ins, move-outs, and lease renewals, ensuring a seamless experience for residents. Monitor and report on leasing activity, occupancy rates, and other key performance metrics to property management. Review and analyze shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance in collaboration with the Property Manager. Address and resolve resident inquiries and concerns in a timely and professional manner, maintaining a high level of customer satisfaction. Answer questions for residents about community, repairs, rent, rules, etc. Work closely with maintenance team on repair follow-ups. Ensure compliance with all local, state, and federal regulations, including fair housing laws. Other duties as assigned.

Education & Experience:

High school diploma required; Bachelor's degree in Business, Real Estate, or related field preferred; or comparable related multifamily housing experience. At least three years of leasing and sales experience, preferably in market-rate apartment communities; strong aptitude and interest in a wide range of marketing platforms. Strong knowledge of property management practices, fair housing laws, and leasing regulations. Excellent communication, negotiation, and interpersonal skills. Knowledge of social media business accounts, digital marketing and ads. Strong leadership and supervisory abilities with the ability to motivate and manage a team. Proficiency in property management software and Microsoft Office Suite. Ability to multitask, prioritize, and work independently in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Valid driver's license and reliable transportation.

Physical Demands & Work Environment:

The employee is regularly required to move around the building or site. May require travel dependent on business needs. Frequently moves equipment weighing up to 50 pounds across site. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Salary:

$58,000 - 63,000/yr

Benefits:

paid time off and sick days, holidays, medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401(k) with employer contribution, and EAP

If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group

http://trekdevelopment.com

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Texting Privacy Policy and Information:

Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop".
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