Job Description

NM Residential is seeking an experienced Leasing Consultant to join our amazing team at Serenity at Lake Wales.

The Leasing Consultant is responsible for apartment rentals, move-ins, and lease renewals while achieving maximum occupancy. This position operates within and contributes to an environment that complies with Fair Housing laws and Equal Employment Opportunity standards.

Key Responsibilities

Market vacant units and renew occupied units Conduct market surveys to analyze competitors Track telephone and office traffic Conduct property tours demonstrating the property's amenities Follow up with potential and renewing residents until leases are closed Conduct credit checks and income verifications while maintaining confidentiality Draft leases for new and renewing residents Inspect vacant units and report repair items Prepare welcome packages and schedule move-ins/move-outs Provide exceptional customer service and promote resident retention Process maintenance/work orders and maintain control in emergencies Manage resident package check-ins Perform general administrative duties (filing, phones, mail, rent collection, etc.) Attend staff meetings and complete internal training

Qualifications

Education High school diploma or GED Experience Minimum of 3 years of apartment leasing experience

Skills and Abilities

Administrative: Phones, correspondence, data entry Analytical: Lease review, invoice discrepancies, problem solving Communication: Clear written and verbal communication Computer: Excel, Word, Outlook, Internet, MRI Coordinating: Scheduling and prioritizing tasks Creative: Marketing and leasing presentations Mathematical: Lease calculations, prorations, special rates Other: Confidentiality, customer service, initiative, teamwork, time management

Schedule

Monday-Friday, 9:00 AM-6:00 PM, and Saturdays, 10:00 AM-5:00 PM

Compensation

Hourly pay plus commission and renewal bonus opportunities.

Employee Benefits

Direct Deposit Life Insurance Policy Major Medical Health Care Vision and Dental Coverage Health Savings Account (HSA) Employee Assistance Program (EAP) Paid Time Off Professional Sales and Management Training Rent Discount on Our Properties * 401(k) Employer Match