Job Description

Title: Leasing Agent


Job Classification: Non-Exempt


Reports To: Property Manager


Location: Sonder House & Sonder Point, is 270 units and two (2) buildings located in Brooklyn Center, MN

What We Offer:

Compensation: $20.00 - $22.00 per hour, plus commissions

Generous Paid Time Off: 10 Paid Holidays + 16 Days of PTO/ Sick Time

Health Benefits: Medical, Dental, Vision

401(k) with Up to 4% Match

Employer-Paid Insurance: Life, AD&D, and Long-Term Disability

Professional Development Opportunities

Purpose:

Assist the Property Manager with leasing apartments as well as helping current residents have a positive experience living at the property. Continually maintain a competitive occupancy for the community in the marketplace.

Leasing Agent - Affordable Job Duties and Responsibilities:

Provide residents and applicants with exceptional customer service and foster good resident relations. Be a valuable part of an effective on-site team. Meet and greet residents in person and on the telephone. Show and lease apartments and follow up with prospects. Follow up with prospects in Knock keeping a consistent engagement score of 85% or higher. Process applications and other necessary paperwork to lease or renew resident leases. Process paperwork required to determine household eligibility for affordable housing programs. Assist residents with questions and record maintenance service requests. Perform community inspections as directed by Property Manager. Assist with marketing outreach program. Attend regularly held training Participate with resident activities/programs such as National Night Out. Polish up leasing model, vacant apartments and the tour route. Participate in the preparation of making balloons clusters, preparing the refreshment center, and other preparation to open the leasing office for business. Operate all office machines, printer, computer, etc. Handle mail, prepare notes, letters, and documents; receive and distribute packages. Perform other duties as assigned.

Position Requirements:

Previous leasing or related sales experience preferred. Previous affordable housing experience with Section 8, LITHC and Tax Credit preferred. Must attend compliance training both at corporate office and additional training provided by an outside vendor. If located in another state training could be provided via teams. Ability to perform essential duties. Ability to communicate effectively, both verbally and in writing. Excellent organizational skills and the ability to multi-task/meet deadlines. Intermediate proficiency with Microsoft Office applications, Yardi and Knock experience desired. Maintain professional office environment and treat fellow coworkers and residents with respect. Ability to understand and follow instructions. Knowledge of Fair Housing Laws and the ability to apply them in your daily interactions with residents, applicants and prospects. Consistently follow, enforce and support REE screening criteria as required by the Fair Housing Laws and REE.

Physical Requirements:

Ability to sit for long periods of time at a computer. Ability to lift up to 10 pounds. Ability to twist, turn, bend, stoop and walk up and down stairs as necessary.


Monday thru Friday some nights and weekends as necessary.

Full Time: 40 Hours