is responsible for leasing apartments to prospective residents, handling renewals, and providing excellent customer service to ensure a positive experience for current and potential residents. This role requires a balance of sales skills, customer service, and organizational abilities
Key Responsibilities:
Conduct Property Tours:
Show apartments to prospective residents, highlighting amenities, and effectively communicating the benefits of the property.
Manage Leasing Process:
Guide prospective residents through the leasing process, from initial inquiry to lease signing, including application processing and background checks.
Assist with Resident Relations:
Address resident inquiries, handle renewals, and assist with resolving resident issues to ensure resident satisfaction.
Market the Community:
Participate in marketing initiatives, including online listings, social media updates, community events, and outreach.
Maintain Accurate Records:
Keep detailed records of all leasing transactions, resident communications, and maintenance requests in the system.
Collaborate with Team Members:
Work closely with maintenance, management, and other team members to ensure smooth daily operations.
Qualifications:
Experience:
Previous experience in leasing and property management,
Customer Service Skills:
Strong interpersonal skills and a customer-focused approach.
Communication:
Excellent verbal and written communication skills.
Organizational Skills:
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Tech Savvy:
Comfortable using property management software and basic computer applications (Microsoft Office, email, etc.).
Availability:
Must be available for weekend hours and some holidays.
Work Environment
Functions daily in a fast-paced, sometimes stressful environment.
Spends part of the day in a climate controlled shared office space.
Travels around to various properties to perform inspections or show properties to potential clients.
Job Type: Full-time
Pay: $49,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Flexible schedule
Paid time off
Professional development assistance
Ability to Commute:
Phoenix, AZ 85018 (Preferred)
Ability to Relocate:
Phoenix, AZ 85018: Relocate before starting work (Preferred)
Work Location: In person
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