Job Description

About us The Apple Place is a family owned farm, bakery and ice cream shop. We are a fast paced quick service business that is very determined to provide great customer servie and a fantastic working environment Management

• Competitive Salary
• Paid Time Off
• 401(k) with generous company match
• Doors open at 9:00 am and close to the public by 8pm or 9pm daily
• Seasonal business, work mid April through November only. Collect unemployment in the winter.

The Apple Place is a family-owned business, serving bakery items, coffee drinks, local hard ice cream and soft serve in a farm environment. Our ideal candidate is dependable, maintains a positive attitude in all situations, exhibits honesty and integrity, possesses strong organizational, delegation, leadership and communication skills and role models extraordinary customer service. The Apple Place is a takeout, fast paced environment. Our staff embody our high standards for exceptional customer service and consistency: happy to customize orders, accommodate allergies, and help guests enjoy their food and the unique surroundings at the farm. We also bring our culture of service into the communities where we live and work by supporting local nonprofits and organizations through donating and fundraising. The Apple Place is closed on Mondays every week. The Apple Place is looking for exceptional individuals to join our Apple Place family. We are dedicated to our Core Values. The Apple Place operates with honesty and integrity, empowering our employees to have open communication, including suggestions to grow/improve our family business. Additionally:

• Deliver phenomenal guest experience
• Deliver on culinary expectations within the Apple Place brand \xe2\x80\x93 lead the team to ensure proper execution and Apple Place standards
• Lead and inspire the team with a people-first mentality to build on The Apple Place\xe2\x80\x99s reputation in the community.
• Build a team that works well together, follows direction and puts the customer first.
• Meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, and monitoring staff for efficiency.
• Maintain a safe and healthy environment by establishing, following, and complying with sanitation, building and equipment standards and procedures

We are looking for:

• Hospitality or business management background
• Minimum 2 years of experience in customer service industry, preferably in high volume, fast paced restaurant
• Strong communication skills \xe2\x80\x93 verbal and written
• Exceptional leadership skills \xe2\x80\x93 ability to motivate, inspire and develop a team
• Passionate about execution, hospitality and service
• Must have own vehicle
• Must be flexible, willing to work nights, weekends and short notice
• Must be able to pass a drug test

REQUIREMENTS: In order to perform the basic job duties, you must be able to do the following with reasonable or no accommodations:

• Walk, move, traverse. The person in this position must have the ability to stand up to 12 hours, move about the property to access the ice cream/bakery shop, restrooms, and dumpster area.
• Use hands/fingers to handle or feel operate, activate, use, prepare, inspect, place, detect, position including scoop ice cream. May use a register, oven, knives, scissors, other machinery, and a computer.
• Climb (ladders) or balance, ascend/descend, work atop, traverse; occasionally ascends/descends a step ladder to reach product on top shelves.
• Stoop, kneel, crouch, or crawl, position self (to), move. Constantly positions self to maintain cleanliness of serving and seating areas, including under the tables and prep areas. Also, to retrieve product.
• Talk/hear, communicate, detect, converse with, discern, convey, express oneself, exchange information; the person in this position frequently communicates with fellow employees or guests. Must be able to exchange accurate information in these situations.
• Carry weight, lift, move, transport, position, put, install, remove; frequently moves product, dishes, boxes weighing up to 30 pounds.
• Exposure hot/cold. Constantly exposed to low temperatures in walk-in freezer and cooler. Constantly exposed to high heat from ovens and cookers. Also, weather dependent, may have to work in heat or cold depending on temperature outside.

This job description describes a general category of job requirements. Employees may be assigned other duties in addition to or instead of those described above. Any duties are subject to change at any time according to the changing needs of our organization. The Apple Place is an Equal Opportunity Employer. Job Types: Full-time, Seasonal Pay: $18.00 - $20.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• Day shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• East Longmeadow, MA 01028: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver\'s License (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person