Job Description

Scantron is a global, diversified company who develops and delivers millions of digital education assessments and certification tests, provides managed technology support for tens of thousands of IT endpoints and devices, manages more than a half-billion copied pages, prints & delivers hundreds of millions of high-precision, scannable answer sheets, and supports leading educational institutions, small to large businesses, and government agencies across the globe. We also provide installation, implementation, maintenance, repair, and managed services for computers, networks, Scantron\xe2\x80\x99s data collection devices, and a variety of other equipment.

Scantron, a leader in Assessment Solutions and Technology Solutions, is headquartered in the Twin Cities of Minnesota, with other locations in Omaha, Nebraska, and Lancaster, Pennsylvania.

BUILD your career with a global, diversified company that provides market leading survey services to help clients achieve their goals.

LIVE your passion through a culture that actively supports community involvement and embraces a "whole person" company benefits philosophy including a compensation package designed for your total well-being.

We have a generous benefits package for our full-time employees, which includes a PPO medical plan option, HSA medical plans that go with employer contributions to an HSA Account, dental, vision, company-paid life insurance, and company paid short- and long-term disability coverage.

Plan for your future with Scantron\xe2\x80\x99s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.

Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.

Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

We offer work-life flexibility, driving professional success but encouraging time for personal pursuits.

POSITION SUMMARY

Responsible for building and deploying customer solutions as well as perform as a key contributor / architect to our software development team. Advise customers on how to best leverage our technology portfolio to meet their business needs.

ESSENTIAL RESPONSIBILITES

• Provide key software development leadership and guidance to our development team.
• Provide technical support to our clients, including troubleshooting and resolving technical issues, and answering technical questions.
• Ensure that service level agreements (SLAs) are met or exceeded, and that customer satisfaction is maintained at a high level.
• Maintain and improve our internal technical infrastructure, this is primarily around, but not limited to our development and process centric platforms.
• Identify areas for improvement and make recommendations to the team to optimize performance and reliability.
• Work with cross-functional teams to resolve complex technical issues and to ensure that client requirements are met.
• Create and maintain technical documentation, including process and procedure documents, and knowledge base articles.
• Architect, develop, and deploy customer solutions in order to ensure that their needs are met.
• Participate on customer calls and provide technical advisement during the scoping and architecture of customer solutions.
• Help to maintain and improve upon our internal technical infrastructure and processes.

REQUIREMENTS

• Bachelor\'s degree in Computer Science, Information Technology, or a related field
• 9+ years of experience in a software and technical architecture role
• 9+ years of software development experience
• Strong background in C++, C# and .NET development
• High degree of comfort with data and data ETL
• Strong general technical skills, including experience with SQL, process architecture, data automation, and cloud technologies
• Experience contributing as part of a distributed team
• Excellent technical skills, with the ability to communicate technical information to non-technical staff
• Have a passion for providing outstanding customer service.
• Excellent communication skills, including the ability to explain technical information to non-technical staff
• Strong problem-solving and analytical skills.
• Power BI experience is a plus

SCANTRON IS AN EQUAL OPPORTUNITY EMPLOYER.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing Hiring@Scantron.com or calling 402.235.6967.

EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Powered by JazzHR

Scantron