Job Description

Lead Service Technician - Engineered Systems

We're looking for a reliable, highly skilled Lead Service Technician to join our Raleigh/Clayton Service Team. This role calls for a critical thinker and hands-on leader with strong industrial electrical and mechanical skills who communicates clearly, takes ownership, and can guide a team of technicians, solve complex problems, and ensure our customers' crane and hoist systems operate safely and efficiently.

Responsibilities

Perform regular maintenance and repair on crane and hoist systems to ensure optimal performance. Lead, train, and support a team of Technicians in diagnosing system issues, troubleshooting electrical and mechanical problems, and completing repairs efficiently. Conduct inspections, identify potential issues, and implement solutions to prevent system failures. Ensure all work meets technical specifications, safety standards, and customer expectations. Maintain accurate maintenance and inspection logs. Communicate effectively with team members, management, and customers to coordinate work and resolve issues. Stay current with industry standards, new technologies, and ESI training programs. Follow all company policies, procedures, and safety regulations.

Requirements

Proven experience as a Maintenance or Industrial Technician with strong electrical and mechanical skills. Solid understanding of single and 3-phase motors, low and high voltage systems, and industrial controls. Ability to read and interpret blueprints, schematics, and technical manuals. Strong troubleshooting and problem-solving ability. Effective leadership skills -- able to coach, guide, and set expectations for others. Dependable, self-motivated, and accountable for both quality and safety. Physical ability to lift/push/pull up to 50 lbs and work at heights when required. Valid driver's license with a clean driving record.

Why Join ESI?

Collaborative and Positive Work Environment Success of a company that has been in business over 55 years Purpose-Driven Culture Great Benefit Packages: Health, Dental, Vision, Life, Disability, 401(k) with Company Match, Paid Time Off Employee Assistance Program Employee Benevolence Program


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