Job Description

Job Overview

We are seeking an energetic and dedicated Lead Server to join our dynamic food service team. As a Lead Server, you will play a pivotal role in delivering exceptional guest experiences by providing outstanding customer service, guiding fellow servers, and ensuring smooth restaurant operations. Your expertise in food handling, bartending, POS systems, and dining etiquette will help create memorable moments for our guests. This position offers an exciting opportunity to lead by example, motivate your team, and contribute to a vibrant hospitality environment where excellence is rewarded.

Responsibilities

Greet guests warmly and provide attentive, personalized service throughout their dining experience Lead and support the serving team to ensure efficient table management and timely delivery of food and beverages Learn and utilize POS systems to process orders accurately, handle cash transactions, and manage tabs with precision Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities Maintain high standards of daily cleaning, sanitation, and food handling in compliance with health regulations Assist with training new staff on service protocols, POS operation, and customer relations Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations Manage guest concerns promptly, turning challenges into positive resolutions that foster guest loyalty Support opening or closing duties including setup, cleaning, and restocking supplies as needed Help prepare and deliver catering orders Weekly paperwork such as scheduling, ordering, etc.

Qualifications

Proven experience in food service or restaurant environments, preferably with solo serving or bartending settings Strong knowledge of POS systems Excellent customer service skills with a friendly, energetic attitude Demonstrated ability in upselling menu items and enhancing guest experiences through effective sales techniques Culinary experience or kitchen background is advantageous for understanding food preparation and presentation standards Exceptional time management skills to handle multiple tables efficiently during busy hours Basic math skills for cash handling, billing accuracy, and inventory management Knowledge of sanitation practices, food safety standards, and proper food handling procedures Experience in serving and bartending will be considered valuable assets
Join us to be part of a lively team where your leadership can shine! We value hospitality professionals who are passionate about delivering memorable dining experiences while fostering a positive environment for both guests and colleagues.

Job Type: Full-time

Pay: $856.20 - $1,031.13 per week

Benefits:

Employee discount Flexible schedule
Work Location: In person