Job Description

Job Title:

Lead Technician

Company:

Octagon Cleaning & Restoration, Inc.

Location:

Maine

Reports To:

Environmental Operations Manager / General Manager

Company Overview

For over 23 years,

Octagon Cleaning & Restoration, Inc.

has proudly served homes and businesses throughout Maine, providing professional restoration services for

water, fire, and mold damage

. Our reputation is built on integrity, quality workmanship, and exceptional customer care. We are looking for a motivated and experienced

Lead Technician

to join our team and help continue our mission of restoring properties -- and peace of mind -- for our customers.

Position Summary

The

Lead Technician

is responsible for overseeing and performing restoration projects involving

water, fire, and mold damage

. This position plays a key role in ensuring projects are completed efficiently, safely, and in accordance with company standards and industry best practices. The Lead Technician provides hands-on leadership in the field, manages crew members, communicates with customers and insurance adjusters, and ensures high-quality results on every job.

Key Responsibilities

Lead and perform restoration services including

water extraction, structural drying, fire and smoke cleaning, deodorization, and mold remediation

. Supervise and train field technicians, ensuring adherence to company procedures and safety protocols. Conduct job site inspections, document progress, and communicate updates with project managers and office staff. Monitor job progress and ensure that projects are completed on schedule and within scope. Maintain equipment and vehicles in a clean, safe, and organized manner. Provide exceptional customer service by explaining processes, managing expectations, and resolving concerns promptly. Ensure all documentation (job notes, moisture readings, photos, etc.) is completed accurately and submitted in a timely manner. Follow all OSHA and company safety requirements.

Qualifications

Minimum

2 years of experience

in the restoration industry (water, fire, and/or mold). IICRC certifications preferred (WRT, ASD, FSRT, AMRT, etc.). Strong leadership and communication skills with the ability to motivate and guide team members. Proven ability to manage multiple projects and meet deadlines. Valid driver's license with a clean driving record. Ability to work in varying environments, including confined spaces and in personal protective equipment (PPE). Must be able to lift 50 lbs. and be available for on-call rotation for after-hours emergencies.

What We Offer

Competitive pay based on experience and certifications. Opportunities for

career advancement and training

. Company-provided uniforms, tools, and equipment. Health and dental insurance, paid time off, and retirement plan. A supportive and professional team environment with a company that has served Maine for over two decades.
Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
License/Certification:

Driver's License (Required)
Work Location: In person