About MetroPartners Obstetrics & Gynecology, P.A. MetroPartners Obstetrics & Gynecology P.A. is comprised of practitioners who have extensive backgrounds in the care of women of all ages and are committed to providing compassionate, competent care at all times with respect for our patient\xe2\x80\x99s health care concerns and individuality. Our office\'s are located in Maplewood, Woodbury and Lilydale MN. Position Summary MetroPartners OBGYN is currently seeking an exceptional Lead Registration/Scheduling staff member who is a natural leader and seeks to empower their team. The ideal candidate will have at least 2 year of prior medical/clinical/front desk experience. Preferably leadership experience. Athena EHR experience is a plus! Must enjoy working in a collaborative, team environment with excellent verbal and written communication skills. Must be able to float between our Maplewood office and our Woodbury location. Position Duties *This position oversees 12 direct reports, including 3 front desk sites and a centralized scheduling team. *Collaborative part of the management team. *Delegates and ensures timely completion of daily tasks within Registration/Scheduling team. *Responsible for creating staff schedules and maintaining adequate staff coverage. Providing backup coverage as needed. *Monitor appointment and call volumes to ensure patient satisfaction metrics within the desired range. *Collaborating with Physicians/Stake Holders/Key Leadership to maintain efficient workflow processes. *Create agendas and leads quarterly team meetings. *Responsible for monthly and yearly compliance audits. *Participates in interviewing/hiring staff and completing performance evaluations annually for staff members. *Maintains team training manual and provides mentorship to new hires. Physical Requirements and Working Conditions Work requires standing/walking/sitting for extended periods of time. Compensation & Benefits MetroPartners Obstetrics & Gynecology has a comprehensive benefits package that includes: medical, dental, life insurance, short and long term disability, 401(k) and profit sharing and generous paid time off (PTO). Benefit Conditions:
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