Job Description

Job Overview:
This position provides ongoing training and coordination for a team of phlebotomists and processors. This position ensures that specimens are collected accurately and prepared for transport properly. This position interacts with not only phlebotomists but also with other laboratory personnel, physicians, other departments, patients, family members, and other caregivers. This position performs phlebotomy and other specimen collection procedures. This position does not require direct supervision to process specimens.


Job Requirements:



High School Diploma or GED Degree with formal phlebotomy training (Required)

1 - 2 years experience in phlebotomy (Required)

Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and lab terminology


Strong communication, leadership, customer service, and data entry skills


Proficiency in difficult and pediatric venipunctures


Must be an organized individual capable of leading, prioritizing, and working independently


Ability to work effectively with employees, patients, and various caregivers

Certified Phlebotomy Technician Certified Phlebotomist Preferred


Driver's License DL NUMBER - Driver License, Valid and in State Required



Job Responsibilities:



Ability to Prioritize/Organize/Handle Quantity of Work


Accuracy/Quality/Completeness of Work


Complex Assignments Received/Delegated/Completed


Judgement Skills/Problem Solving Skills


Overall Procedure Knowledge/Quality Assurance Knowledge - including documentation as needed



Working Conditions:



Bending - Consistently


Climbing - Frequently


Concentrating - Consistently


Continuous Learning - Consistently


Hearing: Conversation - Consistently


Hearing: Other Sounds - Consistently


Interpersonal Communication - Consistently


Kneeling - Occasionally


Lifting <10 Lbs. - Consistently


Lifting 50+ Lbs. - Rarely


Lifting <50 Lbs. - Consistently


Pulling - Consistently


Pushing - Frequently


Reaching - Consistently


Reading - Consistently


Sitting - Consistently


Standing - Consistently


Stooping - Occasionally


Talking - Consistently


Thinking/Reasoning - Consistently


Use of Hands - Consistently


Color Vision - Consistently


Visual Acuity: Far - Consistently


Visual Acuity: Near - Consistently


Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors


At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:


Serve: ALWAYS...


Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...


Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service
Respect: ALWAYS...


Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...


Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...


Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community