Job Description

Are you a seasoned Medical Assistant with a passion for leadership and a drive to make a difference?

At Helen Hunt Health Center, we're looking for a

Lead Medical Assistant

to help guide our care teams and elevate the patient experience. In this key role, you'll partner with Clinical Operations Supervisor and Leadership team to support daily clinic operations, mentor fellow MAs, and lead by example. If you thrive in a fast-paced, mission-driven environment and are ready to take the next step in your career, we want to hear from you.

Come be a champion of quality care and positive change--apply today!

What's it like to work at PCHC? Find out:

https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule:

Full-Time, Monday-Friday, Schedule TBD

Highlights of the position:

Lead with compassion and purpose

- Support the daily work of the MA team by modeling positive, patient-centered care and helping create a welcoming, respectful environment for both patients and staff.

Help grow a strong, confident team

- Partner with the Clinical Operations Supervisor (COS) to hire, train, mentor, and coach Medical Assistants. Support ongoing skill-building and quality conversations so the team can do its best work.

Strengthen workflows and quality

- Work closely with practice leadership to improve processes, introduce best practices, and support continuous quality efforts that keep care safe, efficient, and centered on the patient.

Champion a great patient experience

- Connect with patients in ways that help them feel heard, informed, and supported throughout their visit. Promote clear communication and a smooth flow of care.

Support where it matters most

- Step in as a Medical Assistant when needed, following the MA and Competency Checklist. Stay flexible and ready to help meet the needs of the clinic and care team.

Join PCHC's nationally recognized non-profit organization:

Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Flexible schedules supportive of work/life balance Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience:

A college degree is preferred. High school diploma required. Minimum of three years of experience in a primary healthcare or related professional setting as a Medical Assistant required. Demonstrated aptitude for supervision and/or leadership roles. Relevant experience in a position with some leadership responsibility at PCHC may be substituted for previous supervisory experience. Certified Medical Assistant through the AAMA preferred. Will have up to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Curious? Interested to know more? You can request a full copy of the detailed job description by emailing recruitment@pchc.com.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.