Duties & Responsibilities include but are not limited to:
Report to work in proper uniform, abiding by the uniform guidelines
Greet guests in a warm, friendly and sincere manner
Keep track of walk-in and reservation guests through Open Table
Update guest notes, profiles and preferences
Maintain and manage wait-list
Greet and seat guests
Observe tables and keep track of clean, dirty and occupied tables
Inspect menus for cleanliness and crispness and change out when necessary
Answer phone with knowledge of the operations of the restaurant and/or direct guests for further assistance
Cleaning, organizing and stocking menus at host area
Answer phone within three rings
Other duties as directed
Qualifications:
Prior experience in customer service (Restaurant experience preferred)
Excellent phone skills and communication skills
Must be a team player
Positive attitude
Ability to multi-task
Ability to stay organized while working in a fast paced environment
High school diploma or GED equivalent required
Physical Demands:
This position is very active and requires standing for long periods of time. The position may require occasional lifting of products weighing up to 20 pounds.
Position Type and Expected Hours of Work:
This position regularly requires long hours and a schedule that fluctuates based on business needs. Holiday and weekend shifts are required in this position.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
Employee discount
Health insurance
Work Location: In person
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