Job Description

Lead Dispatcher - Rescue One Cooling, Heating & Plumbing

Rescue One Cooling, Heating & Plumbing

is looking for a high-energy, detail-focused

Lead Dispatcher

to support our growing HVAC, plumbing, and electrical service teams. We need someone confident running a fast-paced board and supporting

10-20 technicians

with accuracy, communication, and urgency. If you thrive in home services dispatching and love keeping the day running smoothly, we want to talk to you!

What You'll Do

Lead daily dispatch operations for HVAC, plumbing, and electrical technicians Confidently manage

15+ technicians at one time

Use

ServiceTitan CRM (required)

to assign calls, update job flow, and monitor technician status Communicate with techs and internal teams to ensure a smooth schedule Adjust routes and capacity as calls come in, emergencies arise, or schedules shift Maintain accurate data entry, job notes, and customer updates Support efficiency, customer experience, and technician productivity

What We're Looking For

2+ years dispatching in HVAC, plumbing, or electrical

(required)

ServiceTitan experience required

Experience dispatching for

15-20 field techs

Strong communication and multitasking skills Able to work in a fast-paced, high-volume environment Reliable, organized, and comfortable making quick decisions

Why Rescue One

Competitive Compensation $55,000.00 - $65,000.00

Positive, upbeat, people-first environment

Dynamic leadership team that invests in your growth

Career advancement across the entire platform

A place to build and solidify your skilled trades career

Company scaling fast and seeking next-level talent

Supportive culture where your contribution truly matters

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance
Work Location: In person