At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
The Lead Director, Strategic Workforce Partner, reports to the AVP, Strategic Workforce Planning and will partner with business groups to assess, design and develop a multi-year strategic workforce plan to ensure CVS Health has the appropriate mix of talent to drive growth and mitigate risks. Leveraging insights from industry trends, labor market conditions and the dynamic business landscape, this leader is accountable for forecasting future workforce needs, identifying critical capabilities, and leading the development of talent solutions to attract, engage and retain top talent across critical colleague populations essential to advancing our business strategy.
This role will be responsible to:
Partner with key stakeholders, including senior executives, to understand near- and long-term business objectives and assess current and projected outlook for the business.
Develop strategic workforce plans to ensure the business has the right talent with the requisite skills and capabilities required to achieve business goals and objectives.
Utilize data driven insights and trends to proactively mitigate people-related risks through action planning.
Utilize data and analytics to identify labor trends, forecast future talent needs and competition, identify skills gaps, and make informed decisions on workforce solutions aligned to organizational goals.
Create and deliver reports and presentations to communicate key insights, recommendations and progress to the business and HR leaders.
Establish and monitor key performance indicators to support adaptable organization and talent metrics to align behaviors with leadership expectations and drives business outcomes
Partner with the business and HR to design nimble resourcing solutions that attract and retain top talent, ensuring a diverse and inclusive workforce.
Collaborate with Talent Development and business leaders to create innovative training and development solutions to enhance skills and capabilities aligned with organizational needs.
Effectively partner on the communication and change management of workforce plans to key stakeholders and colleagues.
Required Qualifications:
10+ years of progressive Human Resources experience
5+ years as a strategic HR leader
3+ years Workforce Planning
Experience gathering data, analyzing issues, identifying root cause and addressing opportunities related to a diverse and dynamic slate of business challenges
Willingness to travel (up to 15%) based on business needs; including air plane travel
Preferred Qualifications:
Strong project and change management skills, to respond to short- and long-term business priorities with the ability to manage complex initiatives and work collaboratively with cross-functional teams
Knowledge of integrated human capital systems and processes
Ability to create business-led workforce metrics
Exceptional at cultivating relationships and collaborating with business leadership, peers and colleagues
Demonstrated ability to lead through influence and drive decisions grounded in data across multiple stakeholders
Strong communication and presentation skills; ability to simplify and convey complex information to a wide variety of executive and non-executive audiences
Ability to establish trusted partner relationships and manage expectations in a collaborative culture
Ability to work independently on multiple concurrent deliverables with strong time management and sense of urgency
Strong executive presence, interpersonal skills and ability to effectively engage with key stakeholders at all levels
Detail oriented with exceptional organizational skills
Ability to manage data and articulate insights with high levels of discretion and confidentiality
Ability to work Hybrid Model (in office Tuesday / Wednesday / Thursday)
A master's degree or relevant certification is preferred
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