Lead Computer Technician

Lubbock, TX, United States

Job Description

Title: Field Engineer 3 (Desktop/Mac Support Technician)
Location: Lubbock Texas 79404
Duration: 14 Months (Possible Extension)
Pay Range: $26 to 30/Hr. on W2 (Without Benefits)
Note:

  • Driving position based at 515 E 44th St, Lubbock, TX 79404.
  • The role involves covering Amarillo, the Texas Panhandle, Clovis, Midland/Odessa, and surrounding areas, with 2-3 hours of travel time.
  • The position works alongside another FE in this region.
:
  • Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
  • Ensures systems operate as designed and are maintained and/or upgraded per requirements.
  • Works collaboratively with technical colleagues to ensure customers receive timely, effective, and seamless service.
  • Schedules services, completes all required administration, and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Responsibilities:
  • Serves as Field Engineer for large, complex clients and across the range of company products and services.
  • Performs server and storage break and fix.
  • Performs VIP deskside support activities.
  • Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
  • Leverages advanced understanding of hardware, software, and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
  • Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
Key qualifications:
  • High School Diploma or GED required.
  • May require technical certification or associate degree.
  • Generally, 4-6 years' experience in area of responsibility.
NIT001

Skills Required

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD6404677
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lubbock, TX, United States
  • Education
    Not mentioned