Job Description

Description
Wage Range: $25.62 - $39.18 per hour
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Provides high level, complex support to the clinical laboratory assistants, phlebotomy, and non-phlebotomy roles. Responsible for knowing the Laboratory goals and interests and provides and/or coordinates functions involved with quality improvement processes, programs, and services. Demonstrates knowledge with proven track record of minimal errors; acts as a mentor, preceptor, and trainer to lead respective team to higher level of performance. Fulfills all the job functions and responsibilities of the Clinical Lab Assistant I and II within designated department.
Primary Duties: * Performs venipuncture and capillary puncture blood sample collections on patients of all age groups. Accurately identifies and labels all specimens following established laboratory protocol.

• Uses the laboratory information system and other reference laboratory's web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
• Process all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
• Responsible for collecting all insurance/financial information necessary for proper billing. Demonstrates knowledge of requirements for collecting ABN's and filling out MSPQ information.
• Accurately enters orders and patient demographic information in the laboratory information system.
• Answer and navigate calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices.
• Performs other duties as assigned.

License, Certification, Education or Experience:
REQUIRED for the position:

• High School graduate or equivalent or applicable course work to be applied to obtain required WA State Medical Assistant-Phlebotomy (MA-P)- Certification.
• 3 years of experience working in a clinical laboratory role
• Previous supervisory, leadership or lead experience.
• Certification from an approved laboratory-training program with successful completion of a required internship preferred, or relevant work experience
• Washington Medical Assistant-Phlebotomy (MA-P) upon hire
• Medical terminology

DESIRED for the position:

• Previous training and competence in dealing with unique needs in the range of customer service situations with clinicians and their office staff.
• Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria
• Medical Assistant-Phlebotomist (MP-A) state certification

Benefit Information:
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Skills Required