Laundry Attendant

Carlsbad, NM 88220, United States

Job Description

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ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide exceptional customer service to all hotel guests, making their stay as
comfortable and accommodating as possible while achieving team and Brand goals.
  • Perform quality assurance (QA) requirements for the department.
  • Remove laundry from rooms and/or chutes.
  • Separate laundry and identify items requiring pre-spotting treatment.
  • Operate laundry processing equipment at a level of proficiency resulting in an
acceptable level of cleanliness and supply of linens.
  • Advise management when supplies need to be replenished.
  • Responsible for keeping laundry room and equipment clean and working in a safe
manner.
  • Restock linen on floors as necessary.
  • Clean and maintain common areas, i.e., elevators, guest laundry, stock and store rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library,
break-room, etc. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors.
  • Maintain work areas in a clean and orderly manner.
  • Restock supplies in all common areas.
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Proper administration of key control.
  • Willingness and ability to train new associates.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.
  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team\xe2\x80\x99s entire workload is completed daily.
  • May be asked to operate a motor vehicle in the course of running errands for the hotel.
  • Perform other duties as required.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. Education and/or Experience:
  • High School diploma or GED preferred.
  • No previous experience required, but preferred.
Knowledge, Skills and Abilities:
  • Ability to maintain confidentiality of business and financial matters and information
related to the property, owner(s), partners, guests, associates, etc.
  • Good interpersonal skills. Ability to work in a courteous, tactful and patient manner
with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
  • Ability to communicate effectively.
  • Ability to work in a fast-pace, high-energy and demanding work environment.
  • Basic knowledge of hotel operations or ability to learn quickly.
  • Ability to work as a team player with all levels of associates.
  • Dedicated, hard-working, self-motivated.
  • Good time management skills; multi-tasks skills; ability to prioritize; and coordinate
details.
  • Flexibility to adjust work priorities as necessary.
  • Skill in operation of tools and equipment listed below
SPECIAL REQUIREMENTS:
  • Prompt and regular attendance.
  • Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24
hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
  • Comply with hotel and/or department uniform and professional behavior and
appearance standards.
  • Carry out all reasonable requests by team leaders and managers and act as a team
player with all levels of staff.
  • Participate in all mandatory job training and meetings, i.e., (\xe2\x80\x9cService Snap Shots\xe2\x80\x9d,
\xe2\x80\x9cDaily Huddle\xe2\x80\x9d, \xe2\x80\x9cService Fanatic\xe2\x80\x9d, etc.) Job Type: Full-time Pay: $16.00 per hour Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
Schedule:
  • Day shift
  • Weekend availability
Ability to commute/relocate:
  • Carlsbad, NM 88220: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • Laundry: 1 year (Required)
  • Hotel: 1 year (Required)
Shift availability:
  • Day Shift (Preferred)
Work Location: In person
  • Health insurance

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Job Detail

  • Job Id
    JD4253404
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Carlsbad, NM 88220, United States
  • Education
    Not mentioned