Laboratory Client Support Associate
Buffalo, NY, US, United States
Job Description
Salary:
18.02-27.04 USDFacility:
Sisters of Charity HospitalShift: Shift 1
Status:
Full TimeFTE: 1.000000
Bargaining Unit:
ACE AssociatesExempt from Overtime:
Exempt: NoWork Schedule:
Days with Weekend and Holiday RotationHours:
9:00am-5:00pm
Summary:
Primary responsibilities are to act as the liaison between the Laboratory Department and any customer having a relationship with the Catholic Health Department of Laboratory Services and providing high quality customer service.
Responsibilities:
EDUCATION
High School diploma or GED Associates degree preferred
EXPERIENCE
Two (2) years in laboratory setting preferred or customer service field preferred
KNOWLEDGE, SKILL AND ABILITY
Possess excellent communication skills - written, oral, and interpersonal Clear understanding of medical terminology Working knowledge of LIS/HIS and PC-based such as MS Word and Excel preferred Customer service skills as demonstrated in current or previous job experience, documented training/in-services Ability to handle multiple complex issues under pressure without demonstrating any sign of frustration or disorganization Have the initiative and ability to demonstrate ultimate concern for the customers, anticipating their needs and going beyond their expected levels of service Demonstrated telephone etiquette techniques
WORKING CONDITIONS
ENVIRONMENT
* Normal heat, light space, and safe working environment; typical of most office jobs
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Job Detail
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Job IdJD6143064
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:18.0 27.0 USD
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Employment StatusPermanent
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Job LocationBuffalo, NY, US, United States
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EducationNot mentioned