Job Description

We are inviting an L1/L2 Support Specialist to join our technical support team. The specialist will be part of a support group operating in the US time zone and will handle administrative tasks related to user account management.



We specialize in IT consulting, development, testing, and support of technological solutions. Our clients include companies from various industries, including well-known brands.



Your responsibilities


Perform onboarding-offboarding administrative tasks Password resets Accounts administration Carrier management per instructions
Requirements:


English - Upper Intermediate (B2) or higher; Strong communication skills and customer empathy; Attentiveness to details.
We guarantee


High salary. Professional training and obtaining certificates at the company's expense. Paid vacation. Medical insurance and 100% payment for sick leave. Corporate classes in English, German, and Polish languages. A variety of corporate events. * The possibility of remote work from any location.