Job Description

About the Role

We are seeking an experienced

Ocean Import Specialist or Supervisor

to oversee and manage international import operations. This role will coordinate shipments with overseas agents, ensure smooth customs clearance, and provide outstanding customer service. The ideal candidate will bring

3-5 years of ocean import/export experience

and the ability to lead processes at a supervisory level.

Key Responsibilities

Coordinate with overseas agents to initiate and manage ocean import processes. Facilitate customs clearance by working with customs brokers and regulatory agencies. Monitor, track, and update shipment delivery status to relevant stakeholders. Accurately enter and maintain servicing and shipment information in internal systems. Handle customer inquiries with professionalism and problem-solving skills.

Qualifications

1-5+ years of experience in

ocean import/export operations

(supervisory/manager-level experience preferred). Strong written and verbal communication skills. Ability to work effectively in a

fast-paced, dynamic environment

. Proven ability to multitask and prioritize tasks effectively. Proficiency in

Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

.

Bilingual proficiency in Korean and English required.

Compensation & Benefits

Full-Time Employee Benefits:

Health, Dental, and Vision PPO Insurance Life, Short-Term Disability (STD), and Long-Term Disability (LTD) Insurance 401(k) Retirement Plan Paid Time Off (PTO) Additional Paid Leave (Bereavement, Wedding, Birth of a Child, etc.) Years of Service Awards Education Assistance Program (based on eligibility)
Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Relocation assistance Vision insurance
Experience:

ocean import/export operations: 1 year (Required)
Language:

Korean (Required)
Work Location: In person