Job Description

Why work with us?

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Proven people.

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Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

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Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.


By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.


Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

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More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

95% client satisfaction rate

- measures client satisfaction vs. expectations. Our

clients have worked with us for over 10 years

, on average. BTI Solutions counts

4 Global Telecommunication companies as clients.

Client referrals

are BTI Solutions'

largest source of new clients.

Google Review 4.4, Facebook Review 4.8

Korean Bilingual Account Manager support

Description:

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal. Create and manage quotations for new and renewal contract. Draft contracts and PUMIs in alignment with legal and corporate compliance standards. Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts. Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution. Prepare and deliver both regular and ad hoc reports tailored to client needs. Manage the full contract lifecycle, including initiation, execution, and tracking and renewal. Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform. Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS. Perform additional responsibilities as required to support overall business objectives.

Education/Experience:

Bachelor's Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired.

Skills:

Technical:

Proficient in ICT systems, cloud platforms, and digital collaboration tools

Software:

Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)

Languages:

Fluent in English, Korean *

Core Strengths:

Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving