Job Description

Job : Operations
Primary Location : Europe & Americas-United States-New York
Schedule : Full-time
Employee Status : Permanent
Posting Date : 21/Apr/2023, 7:08:40 AM
Unposting Date : Ongoing


Strategy

• Perform client on boarding and renewal processes primarily related to KYC documentation for Corporate segment (CDD/GIC)
• Identify and escalate blockages in the overall process in terms of system, process, compliance content etc.
• Support RMs in the assessment of risk issues detected in the due diligence process (adverse media, sanction links, PEP links, nesting scenarios, etc), through the different forms. The final risk and responsibility remain in the RM (supported by COBAM), through his recommended risk, when supporting the case.

Business

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Ensure the US/COBAM segments to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Appropriate engagement with NY DFS/ NY FED and delegate monitors

Processes CDD/ GIC / Review

• Review weekly CDD report to identify upcoming cases for client segment, achieve the target of 10 CDD and 10 GIC approvals per calendar month and support the CET in reaching team target in the calendar month
• Manage and execute on all the delegated portfolio inclusive of Triggers, Annual Sanctions, AS Updates and SDM Activities
• Work with client team to identify cases that are still required vs. cases that should be off-boarded
• Identify missing/ additional documents required for CDD (et al) reviews
• Follow-up and collect documents from client (depending on client sensitivities)
• Review documentation received from Client and/or RM to:
• Ensure documentation \xe2\x80\x9ccorrectness\xe2\x80\x9d (i.e. that the document is \xe2\x80\x9ctrue\xe2\x80\x9d/ accurate and conforming to relevant standards)
• Ensure documentation \xe2\x80\x9ccompleteness\xe2\x80\x9d (i.e. that all documents required for CDD obtained)
• Scan, upload and correctly tag the documents per global documentation standards
• Liaise with CET and FCR teams locally (if exists) and in the network
• Respond to segment relevant KYC requests from the network as appropriate
• FATCA, CRS - sourcing and validation of client tax documents when required / on site advise for exceptional circumstances
• Initiate review cases on RMWB and track to completion
• Submit the cases to CET Makers and perform \xe2\x80\x9cMake\xe2\x80\x9d tasks when required.
• Participate in the testing for new bank systems replacing the IDV tool and the eCDD+

Risk Management & Governance

• Fast TAT and high accuracy and completeness rate on account opening and CDDs
• Maintain T-90 outreach on portfolio to manage horizon risk and ensure client lead time to receive documentation
• Improved client experience through reduction in rework rates for CDD cases
• Maintaining the OD percentage within the agreed threshold for the respective segment

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:

• Build and maintain working relationships with front office teams and our clients to improve overall IMO service and client experience
• Work closely and support hub team and our partners in GBS as part of better together values to achieve overall team targets
• Engage with the FCC and CDD Risk where necessary to solve complex queries and CDD governance
• Support other teams within IMO to support the end-to-end client journey and experience

Role Specific Technical Competencies

• Identify & Manage Risk
• Take the lead
• Solve Problems
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainability
• Achieve Results
• Manage Conduct

Qualification

• Good background of CDD both policy and procedures.
• Working knowledge of CDD covering Corporate and Financial Institutions clients.
• Knowledge of Financial Crime risk / Anti-Money Laundering and Credit related Risk is an advantage
• An analytical and enquiring mind.
• Good attitude and work well within teams is essential.
• Strong verbal and written communication skills both in English and Spanish.
• Diligent and detail oriented

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Expected annual base pay range for the role is 95, 570 $ to 155, 301 $ . The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers