Job Description

Job Overview

We are seeking a dynamic and motivated Key Holder/Sales Associate to join our retail team! In this vital role, you will be the backbone of our store operations, combining leadership with exceptional customer service to create an engaging shopping environment. As a key holder, you will support store management in opening and closing procedures, ensuring smooth daily operations. Your enthusiasm and expertise will inspire your team, drive sales, and foster lasting customer relationships. If you thrive in a fast-paced environment and are passionate about retail management and sales, this is the perfect opportunity for you to grow your career while making a positive impact.

Duties

Assist in opening and closing the store, ensuring all procedures are followed accurately and efficiently Lead by example in delivering outstanding customer service, addressing inquiries with professionalism and enthusiasm Support sales initiatives through effective merchandising, product placement, and promotional activities Manage inventory control by stocking shelves, conducting stock counts, and assisting with purchasing decisions Supervise team members during shifts, providing guidance on sales techniques, POS (Point of Sale) operations, and customer interactions Handle cash transactions accurately, including cashiering duties and cash handling procedures Train new employees on store policies, POS systems, customer service standards, and safety protocols

Qualifications

Proven experience in retail sales or customer service roles with supervisory or assistant manager responsibilities Strong leadership skills with previous supervising or team management experience Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customers Proficiency in retail math, POS systems, inventory management software, and merchandising techniques Demonstrated ability to negotiate effectively with customers and vendors Knowledge of retail operations including pricing strategies, sales management, budgeting, and payroll processing Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment Experience in training & development of staff and implementing employee orientation programs Familiarity with wireless sales or grocery store environments is advantageous Ability to handle cashiering duties accurately while maintaining excellent phone etiquette and organizational skills
Join us to be part of a vibrant team dedicated to delivering exceptional shopping experiences! We value leadership, teamwork, and a passion for retail excellence. This paid position offers opportunities for growth into higher management roles while supporting your professional development through comprehensive training programs. If you're energetic, detail-oriented, and ready to take on a rewarding challenge--apply now!

Job Types: Full-time, Part-time

Pay: From $17.50 per hour

Expected hours: 30.0 per week

Benefits:

Employee discount Flexible schedule
Work Location: In person