Job Description

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 65 years with more than 1,000 stores in 47 states, is seeking a Junior QA Analyst to join our team. This position is available onsite at the corporate headquarters located in Concord, NC. Internal candidates are encouraged to apply!

What you should know:

The Junior QA Analyst - Point of Sale (POS) is responsible for ensuring the functionality, reliability, and quality of our POS software and hardware solutions. This entry-level role is ideal for individuals with a keen eye for detail, a passion for technology, and a desire to grow their skills in quality assurance.

The Junior QA Analyst will collaborate with cross-functional teams to execute testing, document results, and support the deployment of POS system updates. This position plays a critical role in maintaining the performance and security of our POS systems to deliver a seamless experience to our stores.

What you will do:

Testing and Validation:

Execute manual and automated tests to ensure the quality and functionality of POS systems. Test POS software applications, hardware components, and integrations with other systems (e.g., inventory, payment processing.) Validate features such as transaction processing, data accuracy, and user interface behavior.

Defect Identification and Reporting:

Identify, document, and report bugs or issues in the system using bug-tracking tools. Reproduce and troubleshoot issues to provide detailed insights for the development team. Collaborate with developers to verify fixes and ensure resolution of reported issues.

Test Case Creation and Execution:

Develop and execute test cases, scenarios, and scripts based on requirements and specifications. Maintain test documentation and ensure it reflects current testing processes and requirements.

Collaboration:

Work closely with the development, product, and support teams to understand project requirements and deliverables. Play a key role in effectively communicating upcoming changes and updates to the POS Support and Store Operations teams. Support the deployment and validation of new POS software releases or updates.

Performance and Security Testing:

Assist in evaluating the performance of POS systems under various conditions. Ensure compliance with security standards, particularly related to payment processing and sensitive customer data.

Continuous Improvement:

Provide feedback on user experience and potential areas of improvement for the POS system. Contribute to the development and refinement of QA processes and best practices.

Education and Certifications desired:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Familiarity with software testing methodologies, tools, and processes. Basic understanding of POS systems, payment processing, or retail operations is a plus.

Skills and Experience:

Proficiency in using bug-tracking tools such as Jira, Bugzilla, or similar. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Experience with QA automation tools like Selenium, Appium, or similar is a bonus. Basic scripting or programming knowledge for automated testing is a plus. Familiarity with compliance standards such as PCI-DSS (Payment Card Industry Data Security Standard).

Benefits:

At SHOE SHOW, INC., each eligible (full-time) employee can participate in Medical, Dental, Vision, LTD, STD, 401(k) with company match, Merchandise discounts, Paid-Time-Off, Sick Pay, and Holidays.

Your career is waiting for you, so please apply now!

Job Type: Full-time

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location: In person