Job Description

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests\' expectations.

Ingredients You\'ll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests\' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Juice Bar Clerk

Department: Juice Bar

Reports To: Juice Bar Manager

FLSA Status: Nonexempt

Summary

This is an entry level position; as such some extra pluses are an eagerness to learn and a liking for all types of people. Due to the customer service nature of this position, it is imperative that a Juice Bar Clerk is enthusiastic, punctual, eager to serve and naturally happy. A Juice Bar Clerk must have strong communication skills, posses the ability to handle high stress and volume of customers while maintaining a positive shopping experience for the customer.

Essential Duties and Responsibilities

The Juice Bar Clerk serves prepared goods to customers at the department by performing the duties listed below (other duties may be assigned):

• Listens to customer\'s needs and obtains the products as requested.
• Fills customer\'s juice and smoothie orders.
• Makes juice and smoothies orders following Bristol Farms Lazy Acres instructions & recipes as provided.
• Stock juices in the outside grab & go case.
• Prep fruits and vegetables.
• Answers customer\'s questions concerning location, price, and use of merchandise.
• Answers the phone and takes orders as necessary.
• Operates a cash register following established policies and procedures.
• Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms Lazy Acres cash register procedures.
• Responsible for accurate balancing of cash register.
• Must become knowledgeable of merchandise sold in the Juice Bar Department to educate customers on preparation and use of merchandise.
• Maintains price integrity and proper weights and measures as mandated by California State Laws.
• Maintains a clean and sanitary work area at all times.
• Knows all cleaning chemicals authorized in the Juice Bar Department and understands proper usage.
• Cleans & sanitizes juice bar equipment, counters, display cases and floors.
• Maintains quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms Lazy Acres stringent standards.
• Follows safety work standards and reports any safety hazards to the Asst. Store Director and/or Store Director.
• Follows proper closing and opening procedures.
• Follows established policies regarding suggestive selling techniques, merchandising techniques, & customer service.
• Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business & continued juice education.
• Listens to customer complaints, examines returned merchandise, and, under the direction of a supervisor, resolves problems to restore and promote good public relations.
• Availability requirements include but are not limited to; days, evenings, weekends, & holidays.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms Lazy Acres standards in service, appearance, freshness, quality, and cleanliness.

Customer Service Skills

Juice Bar Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Juice Bar Clerks are expected to have a positive \xe2\x80\x9ccan-do\xe2\x80\x9d attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED) preferred.

Language Skills

Ability to read and comprehend instructions, correspondence, schedules, and memos. Ability to write routine reports and correspondence.

Knowledge Of English

This is a customer service driven position. The candidate must have the ability to speak, read and understand English fluently. Ability to listen to all complaints, suggestions, comments and implement those that work.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to resolve conflicts in such a manner to create a win-win situation. Ability to analyze a variety of situations, think through to a solution and implement the solution.

Physical Demands

While performing the duties of this job, the employee is required to stand for long period of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment The noise level in the work environment is usually moderate and occasionally loud.

Why You\'ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available - Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment

Other details

• Job Family BFLA Clerk
• Pay Type Hourly
• Min Hiring Rate $16.30
• Max Hiring Rate $20.00

• 021 Santa Monica - Bristol Farms, 3105 Wilshire Blvd, Santa Monica, California, United States of America

Bristol Farms