Job Description

Job Summary

Looking for an entry level data analyst that can work hybrid in Puerto Rico, San Juan. You will function as the liaison between the technical and internal/external teams & clientele reviewing, analyzing, evaluating and documenting business data regarding customer operations.

If you have experience with: SQL Server, PowerBI, Tableau, MS Excel, and SQL queries to analyze, visualize and present data, apply! this is the job opportunity you're looking for

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Requirements

Bachelor's Degree required Must be bilingual in English and Spanish (written, verbal, reading) 6 months-1 year experience with BI technologies (e.g. Microsoft Power BI, Tableau Software) Strong understanding of MS Excel functions Previous experience with SQL Server database and SQL queries is required Produce business requirements and obtain necessary approvals from stakeholders

Responsibilities

Perform data analysis to interpret results of reports and findings in data while building visualizations and reports for requested projects using PowerBI and Tableau. Work with cross functional teams to provide support to Customer Operations Team to guarantee that the accurate data is effectively processed and analyzed to understand business needs, customer behavior, and maintain key essential metrics. Create reports and dashboards and present findings/interpretations of data to executives detailing impact on business in order to assist with making strategic business decisions. Build effective business cases using analytical software and tools including the development of financial and quantitative models. Explain and review analysis/findings with team members and client personnel. Identify implications of proposed solutions on people, processes, technology, strategy, and structure while communicating and interacting regularly with the project manager and development team during different stages of the project. Document product and user journeys/flows in addition to gathering, analyzing and documenting business requirements, process flows, and transfer knowledge to the development team with Agile environments. Provide updates and project status reports when necessary to management.
Job Type: Full-time

Pay: $1.00 - $2.00 per hour

Expected hours: 40 per week

Application Question(s):

This position will only consider candidates in Puerto Rico, where are you located?
Experience:

Power BI: 1 year (Required) Tableau: 1 year (Required) SQL Server/SQL queries : 1 year (Required)
Work Location: Hybrid remote in San Juan, PR 00901