Job Description

JJYS Program Administrator II-Internal Review

The JJYS Internal Review Program Administrator is responsible for the comprehensive oversight and administration of the agency's internal review processes. This includes supervising a team of internal review auditors, directing and conducting investigations into critical incidents, and leading facility and program reviews to ensure compliance with statute, policies, procedures, and best practices. A key component of this role is the management and oversight of the Incident Report system, ensuring timely, accurate, and thorough documentation and follow-up on all reported incidents.

Roles and Responsibilities

Oversee and, when necessary, personally conduct thorough and impartial investigations into critical incidents, allegations of misconduct, and policy violations. Develop investigation plans, gather evidence, interview witnesses, and analyze findings to determine facts and make recommendations. Ensure all investigations are conducted in accordance with established protocols, legal requirements, and agency policies. Prepare comprehensive and well-documented investigation reports, including findings, conclusions, and recommended corrective actions. Oversee and conduct routine and ad-hoc reviews of JJYS facilities and programs to assess compliance with agency standards, state and federal regulations, and accreditation requirements. Develop and implement review methodologies, checklists, and reporting templates. Identify areas of non-compliance, operational inefficiencies, and potential risks, and provide actionable findings and recommendations for improvement. Collaborate with facility and program leadership to develop and monitor corrective action plans. Administer and manage the agency's Incident Report system, ensuring the accurate and timely entry, tracking, and resolution of all reported incidents. Develop and implement policies and procedures for incident reporting, review, and follow-up. Analyze incident data to identify trends, systemic issues, and areas requiring targeted intervention. Generate regular reports on incident statistics and trends for agency leadership. Contribute to the development, revision, and implementation of agency policies and procedures related to internal reviews, investigations, and incident management. Ensure policies are current, compliant, and effectively communicated to all staff. Collaborate with various internal departments, legal counsel, and external agencies as necessary during investigations and reviews. Communicate findings and recommendations clearly and effectively, both verbally and in writing, to all relevant stakeholders. Represent the agency in meetings, hearings, and other forums related to internal review matters.

Minimum Requirements

Minimum of 4 years of experience in investigations, auditing, program review, or a related oversight capacity, preferably within a corrections, juvenile justice, or governmental setting. Minimum of 2 years of supervisory experience. Demonstrated knowledge of investigative techniques, principles of due process, and report writing. Strong understanding of juvenile justice principles, practices, and relevant laws/regulations. Proficiency in data analysis and experience with incident management systems. Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely. Strong analytical, problem-solving, and decision-making abilities. Ability to maintain confidentiality and exercise sound judgment in sensitive situations. Proficiency in standard office software (e.g., Microsoft Office Suite).

Preference

May be given to current DHHS employees. May be given to those that hold a Bachelor's degree in criminal justice, public administration, social work, or a related field.

Why You Should Join Our Team

JJYS works with at-risk and delinquent youth in a professional team environment to supervise, teach pro-social skills, and attain positive behavioral outcomes. The work assignment may be in a community setting, in a residential shelter or treatment setting, or in a secure youth correctional facility. The work is dynamic, challenging and rewarding as youth mature and change due to the interventions provided by JJYS team members.
JJYS believes in providing opportunities for its employees to advance within the organization. Promotion opportunities to positions of higher responsibility for staff members will be limited only by the individual's ambition, attitude and qualifications in experience, education, and capabilities.
The State of Utah offers a total compensation package that consists of much more than your paycheck. Some of the generous benefits that the State of Utah provides are:3 medical plans ( 5 dental plans, 4 vision plans, 401K match, 104 hours of annual leave, 104 hours of sick leave, Paid maternity/paternity leave 12 paid holidays, Employee Discount Programs Free counseling & wellness benefits, Tuition reimbursement and much more.

Please

Our Team

Juvenile Justice and Youth Services (JJYS) provides a variety of delinquency prevention and rehabilitation programs designed to change young lives, support families and keep communities safe. JJYS is dedicated to providing growth opportunities to team members. This includes extensive training and coaching while working to improve the lives of young people and families throughout Utah as well as advancement opportunities. JJYS team members are diverse and represent a variety of backgrounds, which strengthens the ability to connect with diverse communities. JJYS staff members have the opportunity to see the impacts of their hard work and dedication to improve the well-being of youth.

Our Agency

The Department of Health and Human Services is dedicated to providing care for individuals and families of Utah. Utah Division of Juvenile Justice and Youth Services (JJYS)JYS provides a continuum of prevention, intervention, supervision and rehabilitation services and programs to youth offenders while assuring public safety.

Supplemental Information

Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the duties of this position.