Job Description

JOB OVERVIEW

Our Healthcare client in the Providence, RI area continues to expand their IT Build team and is currently looking for a talented and experienced Jira Developer. The position is 4-days on-site (Monday - Thursday), one day work-from-home (Friday's). The candidate will start as a contractor and then transition to a full-time employee which includes a comprehensive benefits package.

Key Responsibilities include:

Administer and maintain Jira environments

Configure workflows, permissions, and dashboards

Support integrations and troubleshoot issues

Preferred Skills include:

Strong experience with Jira administration

Knowledge of Confluence and related Atlassian tools

Familiarity with Agile methodologies

Experience integrating Jira with other solutions such as Salesforce, Power BI

Experience developing Jira Data Center Extensions using Java SDK

Experience with JIRA Cloud Edition and experience migrating from Data Center to Cloud

This is a

contract-to-hire position.

The candidate will work

6-months as a 1099 consultant

and then will transition into a

full-time employee

of our client. Local candidates are encouraged to apply and will work directly with the IT team at the corporate offices in the Providence, RI area.

Contract Compensation:

$45 per hour on 1099 (this is non-negotiable)

U.S. Citizen or Green Card holder only (absolutely no exceptions)

Weekly hours:

40 hours

Contract-to-Hire

JOB DESCRIPTION

The JIRA Developer works in the Build Team which comprises of all the Development work within the IT Department including Website Development, App Development, Database Development, Mapforce Development and Automation Development. The primary responsibility of the JIRA developer is to build projects in JIRA that supports various business areas in their everyday business. This would involve understanding the workflows and able to architect a project configuration that best suits the needs of the Business stakeholders. The JIRA Developer is also responsible for developing API calls to integrate to other systems such as, but not limited to Salesforce, IdentityNow, and WordPress. The role requires building custom solutions, customizations on UI, collaborating with vendors to acquire optimal add-ons, assess and rollout periodic upgrades and monitor the health of the JIRA instances within the organization. The JIRA Developer will take ownership of the product and projects and be capable of breaking down projects to deliver at an expected timeline while working effectively through all the phases of the Software Development Lifecycle.

QUALIFICATIONS

Extensive experience in performing Atlassian installations, migrations, plugin installations and upgrades

Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years)

Extensive experience building Automation for Jira automation rules

Extensive experience building and maintaining Jira security with groups, project roles, issue roles, permission schemes, issue security schemes, etc.

Extensive experience with ScriptRunner, including Groovy Scripting

Experience using/extending Jira REST APIs

Experience with HTML/JavaScript/CSS for user-facing customizations

Experience with software development lifecycle; preferably with Agile, Kanban/Scrum

Experience with version controlling tools such as Azure DevOps or GitHub

Excellent verbal and written communication skills

Excellent attention to detail

Strong problem-solving skills

DUTIES and RESPONSIBILITIES

The duties for this position include, but are not limited to the following items:

Acts as the subject matter expert (SME) for JIRA users (including JIRA Core, Software and Service Desk projects)

Configures, tests and implements necessary updates inside Atlassian software

Proactive in identifying performance issues, performs analysis, troubleshooting and remediation techniques

Recommends improvements to department procedural guidelines

Breaks down larger projects, working on parts and communicating project updates while also moving the project along in a sustainable pace

Follow Software Development Life Cycle best practices established by our client as well as industry standards

Works with key project stakeholders to formulate, validate and communicate business requirements and scope of project

Works with business areas to understand all impacts JIRA configuration has to organization areas and systems

Responsible for research, design and application of configuration required to support business requirements

Performs all configuration changes within applicable software test environments

Develops and executes test cases and documentation to support configuration changes/updates/additions

Coordinates and documents for all configuration activity for change control and auditing

Responsible for reviewing test results with business owners and obtaining sign off for production implementation

Responsible for coordination of production turnover of all configuration work upon user sign off

Develops and maintains standards for development of business processes and their documentation

Serves as a subject matter expert for root cause analysis and issue resolution

Performs operation and delivery of Atlassian suite of applications and platform maintenance to agreed service levels

Identifies potential areas of automation and aid in re-engineering the underlying business processes to achieve process improvement

Responsible for identifying areas of unused/underutilized system functionality and architecture to support business initiatives

Performs post implementation audits to ensure configuration matches current business documentation and process

Coordinates multiple simultaneous projects and initiatives

As required, facilitates and leads meetings and selected work groups

Creates new wiki spaces for documenting business requirements and solutions to enhancement requests

Manages and administers integration of JIRA with third party systems and applications for other Line of Businesses

Provides functional training to new onboard users and groups as needed

Provides JIRA Administration training to technical staff

Familiarity with Agile software development methods and processes.

Develops JQL queries and run data report extracts as needed to send the reports over to top level management executives.

Performs other duties as assigned

Corporate Compliance Responsibility - As an essential function, responsible for complying with the clients' Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies, and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents.

CORE COMPANY-WIDE COMPETENCIES

Communicate Effectively Respect Others & Value Diversity Analyze Issues & Solve Problems Drive for Customer Success Manage Performance, Productivity & Results Develop Flexibility & Achieve Change

JOB SPECIFIC COMPETENCIES

Collaborate & Foster Teamwork Attend to Detail & Improve Quality Create & Innovate Plan & Organize
Pay: $45.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching AD&D insurance Dental insurance Disability insurance Flexible spending account Health insurance Life insurance On-site gym Prescription drug insurance Retirement plan Vision insurance Wellness program Work from home
Application Question(s):

Do you live within commuting distance of Providence, RI? Are you a US Citizen or Green Card holder? Do you have 4+ years experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition? Do you have 4+ years extensive experience in performing Atlassian installations, migrations, plugin installations and upgrades?
Work Location: In person