Job Description

An IT Consulting Company in

New York, NY

is looking for a

Japanese / English Bilingual Sales Representative

.

Responsibilities of Japanese / English Bilingual

Sales Representative

Client Relationship Management:

Develop and nurture long-term relationships with assigned MSP clients, understanding their needs and proactively addressing concerns.

Service Delivery Oversight:

Monitor the delivery of IT services against SLAs, ensuring timely issue resolution and client satisfaction.

Account Growth:

Identify potential opportunities to expand service offerings within existing accounts, including upselling and cross-selling additional IT solutions.

Contract Management:

Manage client contracts, renewals, and billing processes, ensuring compliance with agreed terms.

Performance Reporting:

Regularly analyze client data and generate reports to demonstrate the value of MSP services and identify areas for improvement.

Technical Understanding:

Possess a basic understanding of IT infrastructure, network management, security, and cloud technologies to effectively communicate with clients and technical teams.

Proactive Engagement:

Conduct regular client check-ins, anticipate potential issues, and proactively address them to maintain a high level of service.

Collaboration:

Work closely with internal teams like sales, technical support, and engineering to ensure seamless client experience. Other job duties are assigned as needed

Qualifications of Japanese / English Bilingual

IT Sales Representative

Bachelor's degree in Business, MIS, and/or related major

2+

years of experience in account management or sales within IT Industry is preferred Fluent in English and Japanese skills (Speaking, Writing, Reading) Excellent communication and negotiation skills Strong organizational, critical thinking and communications skills Attention to detail and good judgement Leadership, Multi tasker, and Flexible & able to work under a multicultural environment Proficient in MS Office suits (Word, Excel, PowerPoint) and SAP While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.*

Activ8 Recruitment & Solutions

/ Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

We prioritize direct applicants; third-party resumes may not be reviewed.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person