Job Description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you\xe2\x80\x99re the kind of person we\xe2\x80\x99d love to hire!

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store.

Essential Duties:

• Follows department procedures to standardize the cleaning practices at the store level.
• Adheres to the cleaning department\xe2\x80\x99s work schedules.
• Delivers exceptional customer service through cleaning practices for the store.
• Is familiar with the Cleaning Department\xe2\x80\x99s MSDS sheets.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Replenishes restroom dispensers.
• When requested, will shampoo the carpets.
• Cleans, dust, and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.
• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.
• Washes walls and glass surfaces; uses ladders when required in work assignments.
• Follows instructions regarding the use of chemicals and supplies.
• Moves furniture, equipment, supplies, and tools on an incidental basis.
• Washes accessible interior and exterior windows.
• Responsible for the laundering of cleaning rags and dust mops.
• Keeps informed on the company\xe2\x80\x99s policies and procedures as they relate to the Facility Department.
• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

• A minimum of six months to one year in a bowling, entertainment, retail, or hospitality environment.
• Experience in a cleaning environment preferably in a bowling or game center establishment.
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of \xe2\x80\x9ccan do\xe2\x80\x9d success.
• Previous experience in retail/restaurant or customer service environments is required.

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.