Job Description

The Job

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San Bernardino

County

is recruiting for

IT Technical Assistants I

to perform a variety of technical and administrative duties in support of staff and managers engaged in systems analysis, design, support, and implementation. Duties include developing training manuals and user guides; tracking, inventorying and disposing of hardware/software; providing end-user hardware/software support; preparing and reconciling reports; researching and testing hardware/software solutions; and documenting IT procedures.

The resulting list may be used to fill vacancies throughout the County as they occur.



For more detailed information, refer to the IT Technical Assistant I job description.

EXCELLENT BENEFITS

To review job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process:

Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening.

Sponsorship:

San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

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Experience:

Two (2) years of experience using the advanced features of Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat in support of professional staff.

Advanced experience must be clearly indicated in the Supplemental Questionnaire and Work Experience section of the application.

Desired Qualifications

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Experience supporting website development, including content development, support, implementation, and maintenance. Customer service environment providing (IT) technical support for computerized systems. SharePoint, Visio, Adobe Photoshop/Image Ready and/or Illustrator experience.

Selection Process

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Examination Procedure:

There will be a

competitive evaluation

of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure

:

Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline.

Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.


To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.


If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at

(855) 524-5627

. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF)within one week of the recruitmentfiling deadline.

Veterans' Preference:

Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.


For more important details, review the Applicant Information and County Employment Process.