It Tech Support Technician

Rochester, NY, United States

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Training & development
We are seeking a Tech/Helpdesk Support Technician to join our team!
You will resolve computer-related issues for your clients.
Responsibilities:
  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
Qualifications:
  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Skills Required

IT
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Job Detail

  • Job Id
    JD5769665
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $45,000-55,000 per year
  • Employment Status
    Permanent
  • Job Location
    Rochester, NY, United States
  • Education
    Not mentioned