Job Description

Description
The Maryland National Capital Park and Planning Commission, Department of Parks and Recreation, Prince George's County, a six-time Gold Medal award winning agency, is seeking an organized, detail-oriented, resourceful, self-motivated IT Systems Manager to join the Information Technology Services (ITS) Division. The ITS Division is committed to partnering with staff and citizens to provide professional, innovative, reliable and secure technology services in support of a comprehensive parks and recreation program.
As an IT Systems Manager of the Network/Telecom/Security Team, you will be leading a team of 9 professional staff to achieve the Division's goals in Cyber Security, Network Infrastructure, and Telecommunications. Of those 9 staff, 3 are direct reports. You will collaborate with the other functional teams of the Division, comprised of Operations, Applications/Infrastructure, and Administration. Employee performs other duties as assigned.
Examples of Important Duties

• Supervises and directs the Telecom manager, Network manager, and Cyber Security lead.
• Directs the installation, support, maintenance, and monitoring of the department's networking and telecom equipment (switching, routing, firewalls, wireless, etc.). Makes recommendations as needed to management and procurement.
• Oversees circuits (adds, changes, deletes) with department service providers (Comcast, Verizon, C-Net). Follows up to ensure appropriate billing for any adds, changes, or deletes and updates internal systems as required.
• Oversees the department's IT security posture through the management of systems (end point protection, software, response handling, security awareness training, O365 monitoring, etc.).
• Oversees the representation for the department at Commission level IT collaborations
• Oversees the routine monitoring, reporting, and recommends action on security changes through vulnerability assessments and security audits.
• Oversees the administration, support, maintenance and monitoring of Telecom and Network services and protocols (IP management, Name Resolution, Certificate Authority, VPN, etc.)
• Oversees the physical infrastructure of the department's Telecom and Networking (cable and rack installation, network box security, etc.)
• Oversees the Cyber, Telecom, and Network team projects, documentation, goals, timelines, and provides status reports as necessary.
• Oversees the wireless device operations and processes.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Geographic Information Systems, Data Sciences or any related field.
• Six (6) years of progressively responsible information technology experience.
• An equivalent combination of education and experience may be substituted, which together total ten (10) years.

Preferred Qualifications

• Experience managing and directing multiple teams with competing priorities and deadlines
• Ability to effectively lead a team comprised of a multitude of different experiences and professional backgrounds
• VOIP certification or experience
• Cisco/Meraki certification or experience
• Cyber Security related certification or experience

Supplemental Information
Class Specification: Information Technology Systems Manager
May be subject to medical, drug, and alcohol testing.
Working Conditions
Work is in an office setting. Work is primarily sedentary and requires light physical effort. May be subject to various job demands such as high volume of work and tight deadlines.
DIVERSITY STATEMENT:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)
M-NCPPC will make all efforts to reasonably accommodate you.
THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION
2025 BENEFIT SUMMARY FOR MERIT SYSTEM EMPLOYEES
The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). All plans are optional except the Defined Benefit and Long-Term Disability plans.
Eligibility
You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.
Retirement Programs

• Defined Benefit Plan (Mandatory Participation) - Plan E excludes FOP members.

Plan Employee Contribution
Plan C 9.5%* of base salary (FOP members only)
Plan E 4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.

• Deferred Compensation ICMA-RC 457 plan (Optional)
• Traditional and Roth IRAs (Optional)

Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.

• Medical

• Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan - (15%)
• UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) - (20%)
• UnitedHealthcare Choice Plus Point of Service (POS) - (20%)
• Prescription - CVS Caremark - (15%)
• Dental - Delta Dental PPO and DeltaCare USA HMO - (20%)
• Vision - EyeMed - (80% of Low Option plan paid by Commission. Any balance paid by employee.)

• Low, moderate, and high options are available. Frequency of covered services differs.

Flexible Spending Accounts (Employee Pays 100%)

• Medical Account - Maximum annual contribution: $3,200
• Dependent Care Account - Maximum annual contribution: $5,000

Long-Term Disability Insurance (Mandatory Participation)

• Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
• Benefits paid at 66 2/3% of base salary, maximum of $6,000/month

Supplemental Long-Term Disability Insurance (Employee Pays 100%)

• Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000

Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)

• Two (2) times base salary; maximum benefit is $200,000 for each
• Automatic coverage with opt-out provision

Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)

• Supplemental - 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
• Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000

Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)

• Employees have 60 days from date of hire to enroll.
• Employee contributes 8 leave hours each year
• Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birthadoption or foster care), and 80-160 hours for serious medical condition of an immediate family member

Leave Programs

• Annual: 15 days per year
• Personal: 3 days per year (12-month waiting period)
• Sick: 15 days per year
• Holidays: 11 days per year

Other Benefits

• Credit Union
• Employee Assistance Plan
• Legal Services Plan
• Tuition Assistance Program
• Wellness Program
• Work-Life Program

For a more detailed description of benefits, please contact the Commission's Health and Benefits Office at

Skills Required