Job Description

Information Technology Systems Analyst

The IT Systems Analyst is responsible for working with the IT Director in the administration and management of MOSA's information systems. This role develops, administers, and supports the data and technology supporting MOSA's certification services. The IT Systems Analyst is responsible for maintaining MOSA's information security and ensuring confidentiality and professionalism at all times. In addition to technical expertise, the IT Systems Analyst will work with staff, clients, and vendors to ensure MOSA's systems and procedures are continuously improved to meet organizational and regulatory needs.

Reports to:

IT Director

Department:

IT

Employment Status:

Full-time

FLSA Classification:

Exempt

Location:

Remote

Revision Date:

10/15/2025



States we are currently hiring in: WI, MN, IL, IA, PA, KY, PA, VA, FL, OH

Duties/Responsibilities:

Analyzes and enhances technical systems to further business tactics Administers Business systems, including user account maintenance, reporting, and interface design Ensures applications and data are aligned to the workflow to facilitate the organic certification process for MOSA's clients and staff Maintains applications, source code, database records, forms, and reports Provides tier 1 technical support for MOSA staff and tier 2 technical support for MOSA clients Extracts, transforms, and loads data to ensure consistency between MOSA applications Implements and monitors information security measures, including access controls, risk assessments, and compliance with security standards. Develops, documents, and maintains procedures for data backup, disaster recovery, and business continuity. Monitors system performance, identifies issues, and proactively optimizes efficiency and stability Coordinates with third-party vendors and service providers to support integrations, upgrades, and technical troubleshooting Prepares documentation, training materials, and user guides; conducts staff and client training sessions as needed Supports reporting and analytics for leadership and compliance needs

Other Duties:

Maintains an understanding of the National Organic Program, National Organic Standards, the National List, Certification Department Policy Manual, and other MOSA verifications or certifications Maintains a comprehensive understanding of MOSA's policies and procedures as outlined in MOSA's Program Manual, Employee Manual, and MOSA's Mission, Vision, and Values Attends meetings, conferences, and training, and represents MOSA at industry events as needed or required Other duties as assigned by the IT Director

Education/Experience:

Technical degree or 3 years of industry experience Software development Application administration Data lifecycle management Application integration Database administration Web administration Project management experience

Skills/Qualifications:

Collaborate effectively with others to reach common goals/objectives Solid organizational, analytical, decision-making, problem-solving, and time-management skills Process improvement methodologies (DMAIC preferred) Understanding of change management processes and methodologies Ability to prioritize tasks

Physical Requirements:

* Ability to spend long periods of time working on a computer