Job Description

Important Recruitment Information for this vacancy: Req.# 218887

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Job Posting closes:

Wednesday, December 17, 2025

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Agency Information:

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Kansas Department of Corrections

Our Mission: Partnering to Promote Safety and Responsibility through Best Practices.

Our Vision: Transforming Lives for the Safety of All.

Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission.

Join Us Today and Make a Lasting Difference!

Work Authorization & Employment Eligibility

The Kansas Department of Corrections (KDOC) does not sponsor employment visas for any positions and does not participate in the STEM-OPT extension program. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future visa sponsorship.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents, please refer to the federal Form I-9.

E-Verify Participation

KDOC participates in E-Verify and will provide the federal government with the information from your Form I-9 to confirm authorization to work in the United States. For more information about E-Verify, please visit E-Verify.gov. For information about your rights under the Immigrant and Employee Rights Section (IER), please visit justice.gov/crt/immigrant-and-employee-rights-section.

KDOC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

About the Position:

IT Support Analyst Supervisor, Req.# 218887

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This position will be located at our Kansas Department of Corrections Central Office, in Shawnee County.

Who can apply:

Applicants who meet the minimum requirements

Classified/Unclassified Service:

Unclassified Service

Full-Time/Part-Time:

Full-Time

Regular/Temporary:

Regular

Work Schedule:

8:00 AM - 5:00 PM, Monday through Friday

Eligible to Receive Benefits:

Yes

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Compensation:

$50,918.40/Annual ($24.48/Hr.)

Offered salary will be determined by experience, qualifications, and skill set that the candidate brings to the position. Though this position is unclassified, the posted starting salary is equivalent to classified Pay Grade 30, step 6. Please contact Recruitment Coordinator for further details.*

Employment Benefits

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Comprehensive medical, mental, dental, vision, and additional coverage

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Sick & Vacation leave

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Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

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Paid State Holidays (designated by the Governor annually)

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Fitness Centers in select locations

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Employee discounts with the

STAR Program

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Retirement and deferred compensation programs

Visit the Employee Benefits page for more information...

Position Summary & Responsibilities

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Position Summary:

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Plans, organizes, and directs KDOC central office records, Customer Service, and KDOC Central Repository activities. Reviews current record's office policies and procedures to improve efficiency and eliminate backlog of paper documents. Works closely with the KDOC's records personnel while managing all Records IT functions throughout the Department. Duties include: Supporting IBM Content Manager along with Kofax Ascent Capture client software to include maintenance, security and fielding the system to Facilities and Field Service offices. Evaluating software and hardware to support records systems, while meeting with vendors and preparing cost estimates, Help Desk supervision and support.

Job Responsibilities may include but are not limited to the following:

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Coordinate and direct records activities at Central Office and within the KDOC Repository. Work with other KDOC staff members on projects related to Document Imaging, as well as other KDOC records personnel while managing the records functions throughout KDOC. Ensure all features related to electronic Inmate Document Imaging System are functioning properly, while serving as the primary resource for issues related to access and information retrieval.


Supervision and Backup responsibilities for the Department's Customer Service Division. Will assist in taking calls when help desk staff are out of office or in periods of higher volume.


Responsible for configuration and support of the Content Manager software being used for retrieval of Inmate Document images throughout KDOC. Manage the configuration and fielding of all KDOC scanning station installs.


Provides supervision of the records management division of the department.


Remain current on department policy and procedures pertaining to paper and electronic records management. Assists with 'records custodian' duties as needed while ensuring proper retention and archival policies are being enforced Department wide.


Works with software and hardware vendors while evaluating new and updated electronic document imaging options, to include all facets of the bid and purchase process.


Ensure Document Imaging users maintain the proper level of viewing security.


Other duties as assigned.

Qualifications

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Minimum Qualifications

:

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High School Diploma or equivalent and two years advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.

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Preferred Qualifications

:

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Ability to do scripting.


1 year of experience in an IT related field.


1 year experience Maintaining a Document Management System.


Must be able to demonstrate leadership skills with the ability to mentor and guide team members fostering a culture of collaboration and knowledge sharing.

Post-Offer, Pre-employment Requirements

: Must possess and maintain a valid driver's license. Must pass a criminal history records check.

Recruiter Contact Information

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Name

: Alyssa Cabello
Human Resources - Recruitment Manager

Email

: Alyssa.Cabello@ks.gov

Name:

Daniel Cline
Human Resources - Recruitment Coordinator

Email:

Daniel.Cline@ks.gov

Job Application Process

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First

Sign in

or register as a

New User

.

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Complete or update your contact information

on the Careers> My Contact Information page. *This information is included on all your job applications.

###

Upload required documents

listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

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Start your

draft job application

, upload other required documents, and

Submit

when it is complete.

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Manage your draft and submitted applications on the Careers> My Job Applications page.

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Check your email

and

My Job Notifications

for written communications from the Recruiter.

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Email - sent to the Preferred email on the My Contact Information page

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Notifications - view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov

: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"

Required Documents for this Application to be Complete

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Upload these on the Careers - My Job Applications page

Tax Clearance Certificate College Transcripts (if applicable)*
DD214 (if you are claiming Veteran's Preference)*

Upload these on the Attachments step in your Job Application

Cover Letter Resume

Helpful Resources at

jobs.ks.gov

: "How, What, & Where do I Upload Documents" and "Save Tax Clearance Certificate as a PDF"

Kansas Tax Clearance Certificate Required:

Each applicant (even non-residents) applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance

within 10 days following the offer of employment

by accessing the Kansas Department of Revenue's website. In the event that an individual who has been offered employment cannot provide proof of a tax clearance certificate, the individual will be required to enter into a payment plan with KDOR and remain current on such payment plan or make other arrangements with KDOR to achieve the tax clearance required under Executive Order 2004-03. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate to the hiring agency. If you need assistance with the tax clearance, please contact 785-296-3199.

Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document.

How to Claim Veterans Preference
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Veterans' Preference Eligible (VPE):

Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

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Learn more about claiming Veteran's Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.


Learn more about claiming Disability Hiring Preference

PLEASE NOTE

: The documentation verifying a person's eligibility for use of this preference should

not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:


ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Docking State Office Building

915 SW Harrison Ave, Suite 260

Topeka, KS 66612

Equal Employment Opportunity

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The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.


If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.