Job Description

About this Job
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-316. This position is located in the Applications and Data Management Section. Req. 213921
The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within the Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. The incumbent is responsible for the management and support of OTS Public Safety Cluster systems, interfaces, and data. The incumbent will report directly to the OTS Public Safety Cluster IT Statewide Director 3. The incumbent will have the following responsibilities:
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications
Six years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus four years of experience in information technology or administrative services; OR
An associate's degree in information technology plus four years of experience in information technology or administrative services; OR
A bachelor's degree plus four years of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology or administrative services; OR
A master's degree plus three years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found .
Job Duties and Other Information
Job Duties:
Manages and supervises all aspects of system development and data management activities. Ensures employees perform their job duties in the most efficient manner possible. Ensures staff develops applications according to defined standards and security policies. Ensures applications developed meet audit requirements. Ensures program source code is properly versioned and saved. Ensures data is properly stored and recoverable. Implements and monitors quality assurance procedures. Ensures staff work closely with Data Center Operations (DCO) personnel to implement production changes according to defined standards. Identifies and implements work assignments based on meeting outcomes.
Designs technical solutions to meet complex IT demands. Estimates project complexity and resource requirements. Compiles project timelines with justification of staffing requirements and dates of completion. Reviews staff project time estimates, the progression of work, and project risk. Identifies and implements strategies for staff adaptation to changing priorities. Schedules, conducts, and attends meetings with users and stakeholders. Prepares short and long range project plans. Prepares and conducts technical presentations to Executive Staff.
Assists in procurement request for hardware, software, and professional services as needed. Coordinates budget requests with the users, Project Management Office and State Purchasing. Ensures vendors meet or exceed contract requirements and obligations. Conducts the annual renewal of software, licensing, and services. Handles other related budgetary items as needed.
Ensures staff adheres to all Policy and Procedures. Ensures staff is properly scheduled for on-call supports. Performs administrative duties including payroll, staffing plans, succession planning, and performance evaluations. Ensures the IT Statewide Director 3 and Executive Staff is notified of any issues that affect customer services. Monitors and adjust staff assignments to align with OTS plans.
Performs all other tasks, special projects, analysis, studies, and plans as directed.
Position-Specific Details:
Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. Louisiana is a "State as a Model Employer" for People with Disabilities.
This is a full-time, on-site position located in the Greater Baton Rouge area.
Substitution: Applicants who do not meet the minimum education or experience qualification may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor's degree. Please see list of approved Certifications for Substitutions at .
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email:
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (

). LASERS has provided this to give you more detailed information about their system * Teacher's Retirement System of Louisiana (
), * Louisiana School Employees Retirement System (
), among others

Skills Required