Job Description

IT Specialist (2-5 Years Experience)

Job Summary

We are seeking a skilled and proactive IT Specialist with 2-5 years of hands-on experience to support, maintain, and expand our organization's IT systems and infrastructure. The ideal candidate will provide technical support, troubleshoot issues, manage systems and networks, and ensure the smooth operation of IT services across the organization.

Key Responsibilities

Provide technical support (Level 1 & 2) to end users for hardware, software, and network-related issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Manage user accounts, permissions, and access controls (Microsoft & vendors) Perform system updates, patches, backups, and security checks Troubleshoot and resolve network issues (LAN, WAN, VPN, Wi-Fi) Assist in IT projects, system upgrades, and new technology implementations Maintain accurate documentation for systems, procedures, and troubleshooting guides Ensure compliance with IT security policies and best practices Knowledge of AI systems to integrate with our daily work flow

Required Qualifications

Bachelor's degree in Information Technology, (or equivalent experience) 2-5 years of professional IT support or systems administration experience Strong knowledge of:

o Microsoft 365 / Office 365

o Networking fundamentals

o Hardware troubleshooting and system maintenance

Ability to troubleshoot problems independently and under pressure

Additionally

Local travel between sites is required weekly

McCarthy Employment Perks

Closed on Sundays! Medical Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account 401(k) with Company Match Paid Vacation and Holidays Employee Discounts on Vehicles, Service & Parts Employee Assistance Program Referral Bonuses Paid Training Community and Charity Involvement * BBQs, cookouts, parties and other fun perks