Job Description

IT Operations Specialist
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Outside Continental US

*Exciting Opportunity: Join Our Team at the Joint Navigation Warfare Center (JNWC)!

Are you passionate about making a significant impact on national defense and ensuring superior positioning, navigation, and timing (PNT) capabilities? We invite you to be a vital part of our mission to empower the Department of Defense's navigation warfare (NAVWAR) initiatives.

Responsibilities:

As a key member of our dynamic team, you will play a crucial role in supporting the JNWC contract. Your responsibilities will include:

Monitoring and Operating Advanced Systems:

Manage and operate sophisticated computer systems to process critical business, scientific, and engineering data.

Ensuring Optimal Performance:

Utilize the correct peripheral equipment, conduct diagnostic tests, and address any system errors or malfunctions promptly.

Maintaining Production Excellence:

Keep detailed production records, manage stock items, and distribute output materials efficiently.

Providing Comprehensive Technical Support:

Oversee end-user devices (laptops, printers, tablets, mobile devices) and peripherals, software applications, network infrastructure, VoIP, audiovisual systems, and various technologies.

Customer-Centric Desk-Side Support:

Schedule and coordinate on-site support for software installations and hardware/software repairs.

Resolving Connectivity Issues:

Investigate and resolve all connectivity problems related to end-users, site infrastructure, and IT equipment.

Participating in Project Planning:

Actively engage in construction project planning, providing detailed IT specifications for facilities.

Coordinating Break/Fix Installations:

Manage on-site coordination with hardware maintenance providers and offer after-hours support when needed.

Maintaining IT Infrastructure Inventory:

Execute and maintain detailed inventories of all IT cabinets and equipment, ensuring up-to-date records and asset information.

Enhancing Customer Service and IT Processes:

Research and recommend new technologies and processes to improve customer service and IT support.

Qualifications:

Required:

Security Clearance:

Current interim Secret clearance with a pathway to SCI.

Experience:

5 years of relevant experience.

Education:

BA/BS technical degree in Computer Science, Information Technology, or a related field.

Information Assurance:

Experience as an Information Assurance Level Technician in a large government consulting environment.

Certifications:

One of the following IAT Level II Certifications: CompTIA CySA+, CompTIA Security+, or EC-Council CND.

Why Join Us?

Make a Difference:

Contribute to a mission-critical effort that ensures national security and PNT superiority.

Professional Growth:

Work in a stimulating environment that offers ample opportunities for career advancement and skill development.

Collaborative Team:

Be part of a dedicated team that values innovation, collaboration, and excellence.

Comprehensive Benefits:

Enjoy a competitive salary, excellent benefits package, and a supportive work culture.

Apply Now and Be a Part of Something Extraordinary!

If you're ready to take on a challenging and rewarding role that makes a real difference, we want to hear from you. Join us at the Joint Navigation Warfare Center and help ensure the success of our nation's NAVWAR mission.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground -- in your career and in our legacy.

Your potential is limitless.

So is ours.


Learn more about CACI here.

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Pay Range

: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.


The proposed salary range for this position is:


$58,500 - $122,800CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.