Job Description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Deputy Director, IT Manager
Job Code: 33493
Job Location: Washington, DC
Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked and have every other Friday off
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As a key leader, this person will take over the western hemisphere IT team, providing guidance, management, and coaching to ensure the team operates at its highest potential. They will drive a significant transformation project to success, leveraging their expertise to navigate challenges and deliver exceptional results. Achieving excellence in the provision of ongoing IT services will be a central focus, ensuring seamless and efficient operations. Additionally, they will prioritize the security, resilience, and integrity of the IT infrastructure, safeguarding systems and data against potential threats and ensuring robust, continuous performance.
Success in this role is achieved when the transformation project is implemented successfully, customer satisfaction reaches industry standard benchmarks, the IT team operates as a cohesive, high-performing unit with clear processes, accountability, and a culture of continuous improvement, and cybersecurity audits present a clean bill of health.
This person will be joining the company at a pivotal moment. The leadership team has evolved significantly over the past year, with new leaders taking steps to enhance governance, build trust, and establish a more robust operational foundation. To realize this vision, the leadership is committed to substantial investment in both personnel and capital. This environment is ideal for leaders who excel in transformation, enjoy creating structures where needed, and seek to make a significant impact on the company's future.
The company currently has a workforce of around 150 people, primarily composed of software engineers and researchers, with a smaller portion of management and support staff. The global IT team is currently comprised of 6 individuals (excluding management), but there are plans to significantly expand the team's size and upgrade key areas of technology. In this role, this person will initially manage direct reports, with expectations to grow the team within the year.
Technical Responsibilities:

• Ensuring continued suitability of IT services to evolving business demands
• Ensuring timely and effective remediation of issues
• Overseeing incident management activities and serving as the point of escalation
• Providing expert analysis of complex technological challenges
• Ensuring the integrity of IT infrastructure in the face of targeted and sophisticated cyberattacks

Organization Responsibilities:

• Communicating and reinforcing business objectives within the team
• Distilling the essence of complicated technical challenges into forms suitable for effective decision making by business-focused senior leadership
• Promoting quality, continuous improvement and accountability
• Representing the IT team to the wider workforce
• Developing project proposals in support of business objectives
• Collaborating with peers around the organization to achieve coordinated and smooth delivery of business objectives
• Engaging with vendors and leading contract negotiation

Personnel Responsibilities:

• Communicating the vision for the team
• Recruitment & succession planning
• Performance management
• Employee care and support
• Employee development
• Oversight of leave, expenses, travel and training

About You
You are a seasoned professional with proven expertise in technical and personnel management. Our technical stack includes various elements, and while you don't need to be an expert in all of them, you must have deep knowledge in some and be able to guide your team, make informed decisions, and engage credibly with specialists.

• Server environments: Linux (debugging Linux at Shell and Application level)
• Network Appliances: Junos OS, DNOS, Cisco iOS, pfSense
• Layers 1,2,3 and 4 network design for globally distributed sites, Ethernet, VLAN, STP, ARP, VRRP, OSPF, BGP, QoS, TCP/UDP etc.
• VPNs: IPSec, Wireguard and OpenVPN
• Network Attached Storage: TrueNAS, NetApp and Dell PowerStore
• Virtualization: VMWare or similar.
• Containerisation: Docker and Kubernetes
• Deployment/automation: Ansible, Terraform, Python, Bash, etc
• Cloud: AWS services (ec2, s3, lambda, route66, etc)
• Developer applications: Gitlab, Artifactory, Atlassian Tools
• Desktop Environments: Linux, MacOS, Windows
• Mobile Environments: Apple iOS, Android
• Mobile Device Management tools
• Endpoint monitoring, XDR, SIEM, SASE, etc
• Monitoring for system health: Prometheus/Grafana, SNMP, etc
• Custom script development: Python and Bash

• On a personal level, you have demonstrated:
• Strong analytical and problem-solving skills
• A pattern of anticipating customer needs, proactively resolving friction points, and shaping solutions that advance customer goals
• A strong risk management and governance orientation
• Confidence in your judgment and decisiveness during periods of change
• Excellent communication skills
• Resilience in high pressure situations
• The ability to inspire the people around you
• Strong organizational skills and the ability to effectively manage multiple competing priorities

You probably have:

• Bachelor's Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
• More than 10 years of directly relevant professional experience
• Prior experience leading a team through organizational change
• Prior success having developed and executed a multi-year technology strategy

• You must be eligible to obtain a security clearance. Holding a current security clearance is a plus
• Prior experience designing constrained IT solutions in the US Defense Industrial Base or US Intelligence Community is a plus

Work Type

• Full-time permanent.
• Hybrid: 25% in-office, occasional travel to office as needed
• Primary work location: downtown Washington, DC.
• Corporate HQ: Melbourne, FLA.
• Domestic travel (up to 15%) will be required, mainly around the DC area and along the eastern seaboard.
• International travel will be required, typically 1 to 5 times per year.

In compliance with pay transparency requirements, the salary range for this role in Washington D.C. is $116,500 to $216,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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