Job Description

Summary

IT Infrastructure Manager

Salary Range: $126,000 - $200,000/ Yr.

Must be willing to relocate to Henderson, NV in June of 2026


The IT Infrastructure Manager is responsible for managing and maintaining the on-premise and cloud systems landscape for the organization. This includes providing hands-on support, and day-to-day Information Systems support of a global organization including Network, Telecommunications, Workstations, Servers and Data Storage.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Network and Telecommunication:

+ Lead team in design, installation, upgrade and troubleshooting of the following:
- Core network functionality, connectivity and hardware of local area network (LAN) and wide area network (WAN).
- Internet connectivity, utilization and service providers.
- Remote connectivity including VPN and remote desktop.
- Voice over IP (VOIP) and voicemail systems.
- Cell phones and Smartphones.
- Video Conferencing and room automation.

Workstations, Printers and End-User Support:

+ Lead team in new installations, upgrades and troubleshooting of workstations, laptops, tablets, handhelds, printers and copiers as well as support of software applications.

Servers and Data Storage:

+ Lead team in architecting, installing and upgrading of servers including hardware, software, peripherals, BIOS and firmware.
+ Team is also responsible for the following:
- Apply hardware and software vendor specific patches or fixes.
- Monitor and maintain the company E-mail system.
- Monitor and manage disk groups, hosts and virtual disks in a SAN.

Project Management / Leadership:

+ Identify opportunities for improvement and make constructive suggestions for change.
+ Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
+ Accurately estimate workload and deliver high quality work product in a timely manner.
+ Flexible and adaptable to work in a dynamic environment.
+ Work under pressure and change priorities with short notice.

Team Work:

+ Strong teamwork orientation with peers, subordinates and management.
+ Mitigate team conflict and communication problems.
+ Effectively utilize each team member to his/her fullest potential.
Employees are expected to care for and protect high value items.
+






Employees are expected to follow instructions, procedures and to escalate any issue impacting workflow, quality, etc. Employees must exhibit honesty and integrity as well as demonstrate adherence to rules, procedures and policies.

Supervisory Responsibilities

Supervisory Responsibilities

Supervised Employees

Directly and indirectly supervises employees. This position is held responsible for the overall direction, coordination, and evaluation of all work units. The managerial responsibilities include the following: supervises in accordance with the organization's policies and applicable laws. Additional responsibilities consist of: interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.



11 to 25

Qualifications

To perform this job successfully the candidate must be able to perform each essential duty adequately. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

Experience working with highly complex system implementations and organizational processes.

Proven ability to self-manage and work with minimal supervision.

Experience in managing multiple projects and tasks.

General knowledge of business processes within finance, sales, marketing and manufacturing.

Willingness to work on projects and problems during off hours, weekends, holidays and to address production down issues 24/7.

Ability to work with developers and end users in a professional manner to resolve business critical problems in a high stress environment.

0-5% Travel Required.

Desired Qualifications

BS Degree

Cisco CCNA or CCNP certification

Education

Bachelor's Degree BA/BS/BFA/BSA from a four-year college or university is required, plus additional related experience, training and/or equivalent combination of education and experience.

Preferred Major

Computer Engineering



Computer Science

Minimum Years of Experience

10+ years

Language Skills

Must have the ability to read, analyze, and interpret complex business, government and technical documents in English. Must have the capability to effectively respond to the most sensitive inquiries and/or complaints made by others. Must be able to write speeches and articles using original and/or innovative styles or techniques. It is imperative to make effective and persuasive speeches and presentations on controversial and/or complex topics to top management, and/or public groups.

Mathematical Skills

Must have an advanced understanding of mathematical concepts including but not limited to probability, statistical inference, fundamentals of plane and solid geometry, trigonometry, and/or calculus.

Reasoning Ability

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to interpret an extensive variety of technical instructions such as mathematical and/or diagram form and deal with several abstract and concrete variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

Duration

Sitting



Frequently



Standing



Occasionally



Walking



Occasionally



Bending (neck)



Frequently



Bending (waist)



Rarely



Squatting



Rarely



Twisting (neck)



Occasionally



Twisting (waist)



Occasionally



Climbing



Rarely



Kneeling



Occasionally



Crawling



Occasionally



Reaching (above shoulder level)



Occasionally



Reaching (below shoulder level)



Occasionally

Hand Use

Duration

Repetitive use of hand



Frequently



Simple grasping



Frequently



Power grasping



Occasionally



Fine manipulation



Frequently



Pushing & Pulling



Frequently

Vision

Required

Close vision



Yes



Distance vision



Yes



Color vision



Yes



Peripheral vision



Yes



Depth perception



Yes



Adjust focus



Yes

Lifting Requirements

Duration

0-10 lbs.



Occasionally



11-25 lbs.



Occasionally



26-50 lbs.



Occasionally



51-60 lbs.



Never



61+ lbs.



Never

Equipment Use

Duration

This position requires computer use, including monitor, keyboard, mouse, trackball, touchpad, etc.



Frequently

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Noise Level

The noise level in the work environment is usually:



Moderate

Work Environment

Duration

This position operates in a general office or engineering lab environment



Frequently



Employee will work around machining or on the production floor



Rarely



Employee is exposed to moving mechanical parts and vibration



Never



Employee is exposed to hazardous chemicals, fumes or airborne particles



Never



Employee is exposed to outside weather conditions, extreme cold or extreme heat



Never



Employee is exposed to risk of electrical shock



Never